Honor

Aging Care

RNClientCareAdvisor

$80–95k Hollywood, Florida, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“RN Client Care Advisor at Honor. Skills: Consultative Sales, Care Coordination, Relationship Management. Conduct high-quality consultations. Guide families from initial inquiry through ongoing care management”

What You'll Achieve.

Consult-to-start conversion; Client satisfaction; Long-term retention; Drive retention and growth; Achieve measurable outcomes such as conversion, retention, service adoption, and continuity of care

Industry & Context.

Aging Care
Eligibility Requirements

Requires ~75% travel in the field across the Broward County area, Requires reliable transportation, Requires flexibility for occasional evenings/weekends, Must be able to commute 3–4 days a week for field-based interactions across Broward County, Requires the ability to handle stressful situations calmly, Requires the ability to lift up to 50 lbs, Requires the ability to move clients during visits, Possible exposure to blood, body fluids, and infectious diseases

What They're Looking For.

Must Have

1+ year of experience in a consultative, client or patient facing role, Valid Florida license as a Registered Nurse (RN) or compact state licensure, Completion of two (2) years of full-time study at an accredited college or university, At least two (2) years of nursing experience, Must pass or provide proof of passing a Level 2 background check with fingerprinting, Reliable transportation and valid auto liability insurance

Nice to Have

Experience working with older adults and families, Background in Healthcare Administration, Social Work, Gerontology, or a related field

What You'll Do.

Conduct high-quality consultations

Guide families from initial inquiry through ongoing care management

Lead high-quality consultations

Understand each client’s needs

Translate needs into clear

appropriate care plans

Move families from inquiry to start

Ensure a smooth onboarding experience

Stay closely connected to clients and families

Conduct reassessments

Ensure service quality

Adapt care as needs evolve

Partner with scheduling and operations teams

Maintain high standards for documentation

Conduct in-person assessments for clients

Develop individualized plans of care

Perform regular in-home supervisory visits

Participate in the response to and documentation of any accidents or incidents

Assume full responsibilities of the Administrator in their absence

Ensure agency policies and industry standards are followed

Oversee the maintenance and submission of reports

How You'll Work.

Team & Collaboration

Partner cross-functionally with scheduling, operations, and Care Pros to ensure consistent, high-quality service delivery

Communication Scope

Communicate clearly

Full Job Description

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: As RN Client Care Advisor for our Southeast Florida market you play a critical part in helping families navigate one of the most important decisions they’ll make: choosing the right care for a loved one. This role combines consultative sales, care coordination, and ongoing relationship management with clinical and regulatory oversight to guide families from initial inquiry through ongoing care management. You will lead high-quality consultations to understand each client’s needs, urgency, and readiness, and translate that into clear, appropriate care plans. You are accountable for moving families from inquiry to start, while ensuring a smooth onboarding experience and strong ongoing engagement. Beyond the initial decision, you will stay closely connected to clients and families, conducting reassessments, ensuring service quality, and adapting care as needs evolve. You will partner with scheduling and operations teams to ensure reliable execution, while maintaining high standards for documentation and compliance. Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention. High performers combine empathy and strong ju

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