Velera
Financial Services
RiskPreventionCoordinator
Neural analysis suggests this role is
optimal for Mid candidates.
“Risk Prevention Coordinator at Velera. Skills: Risk Prevention, Fraud Mitigation, Reporting. Create, maintain, and distribute reports on fraud performance. Develop, analyze, and interpret reports on fraud prevention”
What You'll Achieve.
Reduce fraud losses
Industry & Context.
Analyze and interpret reports on fraud prevention; Identify and address potential risk exposure; Obtain insight into fraud trending and possible solutions
May require working additional hours in cases of business needs and/or emergencies, May require working occasional weekends and holidays
What They're Looking For.
Must Have
Associate’s Degree in Business Administration or related field or combination of education and experience required, Two (2) years within the financial service industry required, Two (2) years professional experience in risk analytics, mitigating risk and/or fraud services required, Experience with Defense Edge, Falcon, Fraud Detection Work Center and/or FDR system experience required
Nice to Have
Payments processing system knowledge preferred
What You'll Do.
and distribute reports on fraud performance
and interpret reports on fraud prevention
Identify and address potential risk exposure
Collect information from various sources
Present findings clearly
Stay updated on reporting requirements
Ensure compliance and accuracy in reports
Monitor department workflow
and distribute reports
Review team mailbox and ticketing system
Ensure service level agreements are met
Mirror global fraud mitigation rules
Provide operational support
Assist with business operations
Create and maintain call schedule
Update fraud mitigation tool files
Review spikes of potential fraud
Obtain insight into fraud trending
Assist with managing compromise card events
classify and coordinate incoming emails
Communicate with financial institutions
Make recommendations for new channels
Manage multiple responsibilities
Prioritize daily job functions
Complete assigned tasks
Adhere to crucial deadlines
Develop and maintain positive relationships
Collaborate with internal business partners
Enhance risk/fraud detection and prevention
Assist with creating presentations
Assist with creating reports
Monitor Rownet reject report
Protect debit and credit cards
Facilitate effectively
Work on cross-functional teams
Work with all levels of management
Remain current with industry trends
Remain current with client fraud trends
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Close collaboration and communication with assigned business and operational teams; Direct interaction with senior-level management; Regular coordination with multiple internal departments; Develop and maintain positive relationships with other business units; Collaborate with internal business partners; Facilitate effectively and work on cross-functional teams; Work with all levels of management
Communication Scope
Effective communication with senior management, staff members, clients, and vendors is essential; Communicate professionally and accurately with financial institutions
Full Job Description
# **Join the People Helping People** Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. **The Opportunity** The **Risk Prevention Coordinator** role is to create, maintain, and distribute reports on fraud performance and statistics. The coordinator will utilize their expertise in Excel, PowerPoint, and machine learning to develop, analyze, and interpret reports on fraud prevention, effectively identifying and addressing potential risk exposure. Reporting responsibilities may involve collecting information from various sources, ensuring data accuracy, and presenting findings in a clear and understandable format. The role also entails staying updated on reporting requirements and standards to ensure compliance and accuracy in the reports. This position will involve close collaboration and communication with assigned business and operational teams to align their needs with current or future service model offerings. Additionally, this role will require direct interaction with senior-level management within Velera and regular coordination with multiple internal departments. **Day in the Life** * Continuously monitor department workflow to ensure that time-sensitive tasks meet department standards. * Create, monitor, and distribute reports for regularly scheduled calls. * Review the team mailbox and ticketing system to ensure that service level agreements (SLAs) are being met. * Responsible for mirroring global fraud mitigation rules across the consortium. * Provides operational support for existing processes and assists with business operations. * Create and m
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