Stripe
Financial Services
RiskOperationsAnalyst-SSO
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Risk Operations Analyst - SSO at Stripe. Skills: Risk management, Risk analysis, Process improvement. Investigate user business cases. Assess user business cases”
Industry & Context.
Creative problem-solving; Root cause analysis
What They're Looking For.
Must Have
5+ years experience in risk management, 5+ years experience in compliance, 5+ years experience in fraud, 5+ years experience in financial operations, 5+ years experience in fast-moving environment, Navigate gray-area decision-making, Critical thinking skills, Analytical skills, Synthesize multiple data sources, Collaborate cross-functionally, Drive alignment across teams, Engage directly with users, Empathy, Clarity, Professionalism, Articulate complex risk findings, Comfort with ambiguity, Comfort in fast-paced environments, Identify systemic problems from case patterns, Drive process improvements, Empathy for entrepreneurs, Motivation to solve problems, Challenge the status quo, Creative thinker, Consider problems from user perspective, Pragmatic, Solutions-oriented
Nice to Have
Familiarity with compliance, Financial partnership relationship management, Risk assessment experience, Mitigation strategies experience, Fintech environment experience, Payments environment experience, Working knowledge of data analysis tools, Working knowledge of AI tools, Background in regulatory compliance, Financial services regulatory compliance, Experience developing scalable operational frameworks, Experience developing playbooks, High-stakes environments experience, Knowledge of payment processing systems, Knowledge of associated risks
What You'll Do.
Investigate user business cases
Assess user business cases
Develop custom solutions
Understand risk profile
Develop custom recommendations
Collaborate across internal teams
Identify systemic trends
Propose scalable solutions
Collaborate across Risk Operations
Collaborate across User Support
Collaborate across Risk Partnerships
Collaborate across Legal
Collaborate across Compliance
Collaborate across Product
Develop risk mitigation strategies
Engage directly with users
Maintain Users First mindset
Balance regulatory requirements
Balance financial partner requirements
Communicate risk findings
Contribute to SSO process design
Contribute to SSO improvement
Contribute to decision frameworks
Contribute to tooling
Maintain documentation
Identify gaps in systems
Identify gaps in policies
Identify gaps in strategies
Recommend enhancements
How You'll Work.
Team & Collaboration
Cross-functional stakeholders; Risk Operations; User Support; Risk Partnerships; Legal; Compliance; Product
Communication Scope
Communicate complex findings
Full Job Description
About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Strategic Supportability Operations (SSO) sits within Risk Operations and User Policy Operations. Our team is focused on protecting and advancing Stripe's business, brand, and mission by deploying industry-leading supportability solutions that instill user and partner trust in Stripe, while enabling progressive and sustainable business growth. Unlike other Risk Operations teams, SSO handles the most complex, high-stakes, and ambiguous user business cases—ones that require deep investigation, custom risk analysis, and creative problem-solving at the intersection of user experience, compliance, financial partner requirements, and Stripe's growth ambitions. What you’ll do As a Risk Operations Analyst on the Strategic Supportability Operations team, you will investigate and assess complex, gray-area user business cases that require deep risk judgment and tailored solutions. You will go beyond standard procedures to understand the full risk profile of users, develop custom recommendations, and collaborate across internal teams to drive cohesive, well-reasoned decisions. You will also play a key role in identifying patterns across individual cases to improve our processes, policies, and detection systems at scale—bridging tactical case work with strategic, systemic impact across Risk Operations. Responsibilities Investigate complex, high-risk, and gray-area user business cases, applying deep risk knowledge to make sound, non-binary judgments Navigate ambigui
Applying for this Risk Operations Analyst - SSO role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Stripe?
Real rants from real employees. Read before you apply.