Binance
Financial Services
RiskOperationsAgent,EMEA(12-monthsContract)
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Risk Operations Agent, EMEA (12-months Contract) at Binance. Skills: Risk operations, Fraud detection, KYC/KYB. Review assigned account queues. Assess legitimacy of accounts”
Industry & Context.
Analytical skills; Investigative skills
Weekend coverage
What They're Looking For.
Must Have
3–5 years experience in high-risk environments, 3–5 years experience in rule-based environments, 3–5 years experience in process-driven environments, Proven experience conducting KYC/KYB reviews, Proven experience conducting enhanced due diligence, Proven experience conducting transaction investigations, Excellent written communication skills, Working knowledge of AML regulations, Working knowledge of financial crime controls, Working knowledge of transaction monitoring best practices
Nice to Have
Experience in fraud prevention preferred, Experience in risk management preferred, Experience in compliance functions preferred
What You'll Do.
Review assigned account queues
Assess legitimacy of accounts
Assess legitimacy of account holders
Evaluate associated risks
Ensure account restriction decisions
Ensure account dismissal decisions
Contact account holders to verify activity
Investigate potential concerns
Mitigate potential losses
Continuously monitor cases
Continuously monitor reports
Identify emerging trends
Identify emerging patterns
Identify emerging risks
Communicate findings to management
Monitor account activity for suspicious behavior
Take timely action to prevent fraud
Take timely action to prevent unauthorized transactions
Determine authenticity of transactions
Determine authenticity of activities
Communicate with customer for information
Notify customer of decisions
How You'll Work.
Team & Collaboration
Collaborative team environment
Communication Scope
Written communication; Case documentation
Full Job Description
## Description Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. About the Role Binance's Risk team is looking for an experienced Risk Operation Agent to implement effective Risk strategies to Binance platform and users. You will be required to work through several pre-determined fraudulent alerts, email alerts, SMS alerts, and service requests to determine if recent account activity is of a fraudulent nature. You will complete your investigation using multiple resources including customer contact, reviewing account activity, account rating, phone matches, IP Search, and various websites, etc. Risk Operations Agents are customer oriented and work to deliver a better understanding of our account processes to our customers. At the same time, you will educate customers on how to maintain security and strive for loss prevention for both our account and its customers. You are responsible for reviewing documentation, analyzing data, and determining on time whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with the customer for additional information and to notify them of decisions. An agent within Risk Operations is organized, efficient, and driven, exhibits strong analytical skills, adapts well to change, and thrives in a collaborative team environment. ## Responsibilities Review assigned acco
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