Binance

Financial Services

RiskOperationsAgent(AMER.USTimezone)-8-monthsContract

$480–720k ~AI est. Mexico City, Mexico FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Risk Operations Agent (AMER. US Timezone) - 8-months Contract at Binance. Skills: Risk assessment, Fraud detection, Customer verification. Review account queues. Assess legitimacy of accounts”

What You'll Achieve.

Enhance customers' understanding; Educate customers on security; Prevent losses for company; Prevent losses for users

Industry & Context.

Financial Services
Problems you'll solve

Analytical skills; Investigative skills

Eligibility Requirements

Weekend coverage

What They're Looking For.

Must Have

3–5 years experience in high-risk environments, 3–5 years experience in rule-based environments, 3–5 years experience in process-driven environments, Analytical and investigative skills, Hands-on experience conducting KYC, Hands-on experience conducting KYB, Hands-on experience conducting transaction investigations, Excellent written communication skills, Ability to make sound judgment calls, Ability to make risk-based decisions, Working knowledge of AML regulations, Working knowledge of compliance requirements, Working knowledge of transaction monitoring best practices, Willing to support weekend coverage

What You'll Do.

Review account queues

Assess legitimacy of accounts

Assess legitimacy of account holders

Evaluate associated risks

Ensure appropriate restriction decisions

Ensure appropriate dismissal decisions

Contact account holders

Verify account activity

Mitigate potential losses

Identify emerging trends

Communicate findings to management

Communicate insights to management

Monitor account activity

Detect unusual behavior

Detect suspicious behavior

Prevent fraudulent transactions

Prevent unauthorized transactions

How You'll Work.

Team & Collaboration

Collaborative team environment

Communication Scope

Written communication; Customer communication

Full Job Description

## Description Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Binance’s Risk team is seeking an experienced Risk Operations Specialist to implement effective risk strategies for the Binance platform and its users. You will be responsible for reviewing a range of predetermined fraudulent, email, and SMS alerts, as well as service requests, to determine whether recent account activity may be fraudulent in nature. You will carry out investigations using multiple resources, including customer contact, reviewing account activity, assessing account ratings, phone number matching, IP searches, and various online tools. Risk Operations Specialists are customer-focused and aim to enhance customers’ understanding of our account processes. At the same time, you will educate customers on maintaining account security and work to prevent losses for both the company and its users. You will be responsible for reviewing documentation, analysing data, and making timely decisions on whether to verify the authenticity of transactions and/or activities. Throughout this process, you may need to communicate with customers to request additional information or to notify them of outcomes. A Risk Operations Specialist is organised, efficient, and motivated, demonstrates strong analytical skills, adapts well to change, and thrives in a collaborative team environment. This position will

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