GOVX
FinServ
RiskMitigationAssociateFraud
“Risk Mitigation Associate - Fraud at GOVX. Skills: Fraud prevention, Risk mitigation, Customer service. Review orders flagged by automated fraud prevention. Investigate account details”
What You'll Achieve.
Minimize financial losses; Promote customer satisfaction
Industry & Context.
Problem solving; Interpreting data
Occasional evening, night, and weekend shifts, Lift and carry office equipment
What They're Looking For.
Must Have
1+ years in e-commerce fraud, 1+ years in risk management, Associate's degree
Nice to Have
Bachelor's degree preferred
What You'll Do.
Review orders flagged by automated fraud prevention
Investigate account details
Verify information via phone/email
Confirm or cancel orders
Verify account history
Prevent refund delays
Investigate potential violations of Terms of Use
Educate customers to ensure compliance
Communicate findings across departments
Improve fraud prevention processes
Investigate chargebacks
Gather documentation to dispute unsupported claims
How You'll Work.
Team & Collaboration
Works closely with Member Services
Applying for this Risk Mitigation Associate - Fraud role?
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