Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Risk Family, selling partner services

RiskManager,SPI-Enforcements

$80–97k Seattle, Washington, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Risk Manager, SPI - Enforcements at Amazon.com Services LLC. Skills: Risk management, Fraud investigations, Data analysis. Conduct investigations. Make judgement decisions”

What You'll Achieve.

Protect Amazon customers; Protect selling partners; Maintain overall health of Amazon's WW stores; Ensure customers make great purchase decisions; Ensure selling partners are successful

Industry & Context.

Project/Program/Product Management Non Tech, Risk Family, selling partner services
Problems you'll solve

Break down complex problems; Solve complex problems; Root cause analysis

What They're Looking For.

Must Have

Bachelor's degree or equivalent, Experience handling confidential information, 3+ years compliance program management, 3+ years legal experience, 3+ years governance experience, 3+ years audit experience, 3+ years risk/loss prevention experience, Experience with operations, Experience with risk investigations, Experience with fraud investigations

Nice to Have

Professional auditing qualification, Similar risk credentials, Similar compliance credentials, Experience setting direction, Delivering detail-oriented results, Experience with shifting priorities, Experience with geographically distributed teams, Experience in complex international organization

What You'll Do.

Conduct investigations

Make judgement decisions

Lead incident response

Support incident response

Investigate high-impact incidents

Manage high-impact incidents

Resolve high-impact incidents

Own complex investigations

Monitor media and global events

Anticipate potential risks

Mitigate potential risks

Improve operational efficiency

Improve process efficiency

Make high judgement decisions

Share observations with partner teams

Improve detection mechanisms

How You'll Work.

Team & Collaboration

Partner teams

Full Job Description

Selling Partner Trust and Store Integrity (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners, vendors and Amazon from fraud, counterfeit, and abuse as well as providing world‐class support and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within TSI protects Amazon customers and stores by launching investigative projects and detection mechanisms by deep diving key events within the bad actor lifecycle to detect abuse at the earliest point and close the gap for bad actors. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, thrive in an environment of ambiguity and change, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company. Key job responsibilities We catch bad actors and stop online fraud. It’s fun! It’s hard! It matters! We are passionate about protecting our selling partners and customers from bad actors and want a candidate that shares that passion. Amazon is one of the world’s most trusted companies, help us keep it that way! To achieve this, we are looking for an experienced Risk Manager to join our team with background in risk/digital fraud, abuse, or infringement, to conduct critical, high impact, quick-turn investigations and make high judgement decisions. The ideal candidate should be passionate about using and understanding data to discover bad actor trends and help us ensure that customers make great purchase decisions and our selling partners using Amazon are successful listing and selling their products. Your

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