RiskManagerII,AI&AutomationPrograms,REs-Q

Millions of Selling Partners trust Amazon's marketplace to grow their businesses, and hundreds of millions of customers depend on us every day. Behind that trust is a network of systems, tools, and workflows designed to detect and resolve fraud and abuse at scale — and our team builds them. We are looking for a Risk Manager - AI & Automation who will drive the intersection of risk intelligence and technology across TSI SCI and Res-Q. In this role, you will own defect elimination outcomes by leveraging AI-powered products and automation tools - identifying systemic abuse patterns, translating investigator insights into model improvement requirements, and measuring whether our technology investments actually reduce defect rates and reduce human investigation hours. You will partner with engineering, science, and operations teams to launch and optimize ML-based detection systems and automation workflows for risk reduction. You'll own root cause and preventive action (RC/PA) for automation-driven defect elimination, analyze ML model outputs to identify misclassification patterns, and reduce seller defect rates and improve investigator efficiency. This role offers the opportunity to shape how Amazon protects seller and customer trust by combining risk reduction expertise with technology execution that fundamentally improve how our organization operates. Key job responsibilities • Own end-to-end defect elimination outcomes for AI and automation initiatives by coordinating across engineering, science, operations, legal, and policy teams to deliver on time and at quality • Drive cross-functional alignment across Risk Managers, Operations, Science, Legal, and Policy stakeholders to define product scope, prioritize features, and manage trade-offs - with defect elimination as the primary lens • Build and manage program roadmaps for automation launches, tracking dependencies, identifying risks, and driving escalation management across multi-team initiatives • Conduct defect pat