RiskandFraudAnalyst

ABOUT THE TEAM — ACCOUNT & PLATFORM INTEGRITY The Account & Platform Integrity team protects OpenAI’s ecosystem from fraud, impersonation, abuse, scams and account-level threats. We help ensure that the people and organizations using OpenAI are legitimate, that access is used appropriately, and that bad actors are prevented from exploiting our platform. We operate at the intersection of fraud prevention, identity, access, compliance, and abuse detection. Our team partners closely with Product, Engineering, Legal, Go-To-Market, Support, and Security to identify emerging threats, investigate suspicious behavior, and build durable controls that protect OpenAI’s users, revenue, and reputation across all of Open. ABOUT THE ROLE — RISK AND FRAUD ANALYST We’re hiring a Risk and Fraud Analyst to help safeguard OpenAI by investigating, validating, and monitoring customer accounts and organizations. You will focus on identity, legitimacy, and risk, ensuring accounts are properly verified, access is appropriate, and emerging threats are detected early. You’ll handle sensitive and high-stakes investigations involving fraud and scams, impersonation, sanctions, misuse of access, and coordinated abuse. Your work will directly influence who can use OpenAI’s products and how safely we can scale. Note: This role may involve reviewing sensitive, confidential, or disturbing content. Location: London, UK or Dublin Ireland (Hybrid — 3 days in office) WHAT YOU’LL DO PROTECT THE PLATFORM - Review and verify customer identities, organizations, and ownership structures - Investigate suspicious or high-risk accounts (e.g., fraud, impersonation, shell companies, abuse of API or ChatGPT access) - Evaluate documents, internal data, and third-party sources to determine legitimacy and risk - Enforce account-level actions such as approvals, restrictions, suspensions, or escalations RUN HIGH-RISK INVESTIGATIONS - Serve as the case owner for complex, high-visibility verification and integrity cases -