Amazon.com Services LLC
E-Commerce
ReverseSupplyChainPlanningManager,AmazonDevicesReverseSupplyChain
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“Reverse Supply Chain Planning Manager, Amazon Devices Reverse Supply Chain at Amazon.com Services LLC. Skills: Supply chain planning, Reverse logistics, Operations management. Develop and execute supply chain plans. Manage inventory levels”
What You'll Achieve.
Improve supply chain efficiency; Reduce operational costs; Enhance customer satisfaction
Industry & Context.
Root cause analysis; Data analysis
What They're Looking For.
Must Have
Bachelor's degree or equivalent practical experience, 5+ years of experience in supply chain or operations management, Experience with forecasting, planning, or inventory management, Experience managing projects and cross-functional teams
Nice to Have
Master's degree in Supply Chain, Operations, or related field, Experience with reverse logistics or circular economy principles, Experience with data analysis and modeling tools
What You'll Do.
Develop and execute supply chain plans
Manage inventory levels
Optimize logistics operations
Collaborate with internal and external stakeholders
Identify and implement process improvements
Develop and track operational metrics
Manage vendor relationships
Lead cross-functional projects
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders; External vendors
Process & Methodology
Project management
Full Job Description
Reverse Logistics Planning team in Amazon Devices delivers world-class supply planning services and accurate forecast guidance to support seamless customer experience, sustainability and maximum asset recovery for Amazon Devices. We are responsible for guiding millions of returned products through the reverse supply chain. This role is critical for our reverse supply chain operations and has outsized impact on all our downstream plans, guides strategic decision making, and our financial plans. In this highly visible role, you will be responsible for the entire lifecycle of returned products globally – from forecasting returns and warranty replacements to supply planning, materials planning and inventory management. You will work with Engineering, Operations, Suppliers, Finance and Sales teams to ensure our customers’ needs are met for warranty and other sales channels while maintaining healthy inventory. You will be a thought partner to supply chain operations leaders, an effective mediator between multiple functions, and possess exceptional communication skills. You will develop and present innovative solutions to enable a lean and uninterrupted supply chain, accelerate value recovery for customer needs, cost reduction and healthy inventory management. You will shape custom tools and software that is developed for your unique use cases. You will identify and drive continuous improvement opportunities in supply planning and forecasting processes and pioneer new ways to automate and simplify our processes. You will own key planning metrics such as Forecast accuracy, Supply planning accuracy, and Inventory Health, and Inventory Excess & Obsolescence. Key job responsibilities • Generate Amazon Devices returns and warranty replacement forecasts and communicate to internal and external partners • Run sales and operations planning process for assigned products to fulfill warranty requirements • Monitor refurbished inventory health to ensure efficient inventory globally •
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