Everpure
tech
ReverseLogisticsReturnsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Reverse Logistics Returns Specialist at Everpure. Skills: Reverse logistics, ERP, CRM, Data analysis. Drive pick-up request lifecycle. Own end-to-end execution of customer return requests”
What You'll Achieve.
Maximize recovery value; Customer satisfaction; High accuracy; Timely recovery of hardware; Lean inventory levels; Optimize return cycle time; Ensure inventory accuracy; Reliable reporting on return trends; Improve vendor service levels; Reduce friction for global customers; Reduce friction for internal warehouse teams; Meet strict operational KPIs
Industry & Context.
Problem-solving; Analytical skills; Resolve shipment exceptions; Analyze return root causes; Drive data-informed decisions
What They're Looking For.
Must Have
Comprehensive understanding of reverse logistics workflows, Hands-on experience navigating ERP and CRM environments, Ability to independently resolve shipment exceptions, Analyze return root causes, Utilize tools like Excel or Tableau, Prioritize high-volume tasks in a fast-paced hardware environment, Maintain a sharp eye for detail, Meet strict operational KPIs, Skill in fostering professional partnerships with international stakeholders, Skill in fostering professional partnerships with third-party vendors, Resolve compliance or shipping hurdles effectively
What You'll Do.
Drive pick-up request lifecycle
Own end-to-end execution of customer return requests
Ensure high accuracy and timely recovery of hardware
Maintain lean inventory levels
Orchestrate cross-functional logistics
Lead daily coordination with logistics partners
Coordinate with Sales Ops
Coordinate with Contract Manufacturers
Troubleshoot transit issues
Optimize return cycle time
Maintain data integrity across platforms
Manage flow of real-time data
Provide stakeholders with reliable reporting
Monitor return packaging stock levels
Guide communications with third-party carriers
Resolve shipment discrepancies
Improve vendor service levels
Improve operational scalability
Identify bottlenecks in return process
Implement workflow enhancements
How You'll Work.
Team & Collaboration
Collaborate across Prague office and Pardubice factory; Coordinate with logistics partners; Coordinate with Sales Ops; Coordinate with Contract Manufacturers; Foster professional partnerships with international stakeholders; Foster professional partnerships with third-party vendors
Communication Scope
Communication; Collaboration
Full Job Description
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Reverse Logistics Returns Specialist, you will be the linchpin of our global return ecosystem, ensuring that customer assets transition seamlessly back into our supply chain. You will drive the mission of maximizing recovery value and customer satisfaction by orchestrating complex logistics between our internal teams, freight partners, and manufacturing sites. This role is a unique hybrid opportunity to collaborate across our Prague office and Pardubice factory, directly impacting Everpure’s sustainability and operational efficiency goals. WHAT YOU'LL DO Drive the Pick-Up Request Lifecycle: Own the end-to-end execution of customer return requests, ensuring high accuracy and timely recovery of hardware to maintain lean inventory levels. Orchestrate Cross-Functional Logistics: Lead daily coordination with logistics partners, Sales Ops, and Contract Manufacturers to troubleshoot transit issues and optimize the return cycle time. Maintain Data Integrity Across Platforms: Manage the flow of real-time data within SAP, NetSuite, and Salesforce to ensure inventory accuracy and provide stakeholders with reliable reporting on return trends. Optimize Packaging & Vendor Performance: Monitor return packaging stock levels and guide communications with third-party carriers to resolve shipment discrepancies and improve vendor service levels. Improve Operational Scalability: Identify bottlenecks in the return process and implement workflow enhancements that reduce friction for both global customers and internal warehouse teams. WHAT YOU BRING Logistics & Systems Proficiency: Comprehensiv
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