RevenueOperationsManager

REVENUE OPERATIONS MANAGER Lehi, Utah or San Francisco, CA | Full-Time | In-Office / Hybrid Start Date: ASAP ABOUT BROCCOLI Broccoli is building the AI operating system for home service businesses. We help HVAC, plumbing, electrical, roofing, and other home service companies capture more revenue through AI-powered voice, booking, and customer communication solutions. Our platform helps contractors answer every call, convert more leads, and operate more efficiently. As we continue to scale, we're looking for a Revenue Operations Manager to build the infrastructure, systems, and processes that power our go-to-market organization. ABOUT THE ROLE Revenue Operations sits at the center of our growth engine. As Revenue Operations Manager, you'll partner closely with Sales, Marketing, Customer Success, and Leadership to ensure our go-to-market teams operate efficiently and make data-driven decisions. You'll own CRM administration, reporting, forecasting, process improvement, and technology optimization while helping build the foundation for Broccoli's next stage of growth. This is an ideal opportunity for someone who loves solving operational challenges, building scalable systems, and driving measurable business outcomes. WHAT YOU'LL DO - Own and optimize HubSpot and other GTM systems - Build and maintain dashboards, reporting, and KPI tracking - Develop forecasting processes and pipeline visibility - Improve lead routing, territory management, and account ownership rules - Partner with leadership on revenue planning and performance analysis - Identify bottlenecks throughout the sales funnel and implement improvements - Support compensation tracking and commission calculations - Manage integrations between CRM, marketing automation, sales engagement, and AI tools - Create and maintain process documentation and sales playbooks - Drive data hygiene and CRM governance across the organization - Support onboarding and enablement initiatives for SDRs and AEs WHAT WE'RE LOOKING FO