Boulevard
SaaS
RevenueEnablementManager(CX)
Neural analysis suggests this role is
optimal for Manager candidates.
“Revenue Enablement Manager (CX) at Boulevard. Skills: Revenue enablement, Customer experience, Sales enablement. Design enablement strategy. Execute enablement strategy”
What You'll Achieve.
Achieve retention goals; Achieve satisfaction goals; Achieve expansion goals; Improve team productivity; Enhance self-serve capabilities; Enhance customer experience; Deliver high-quality interactions; Improve CX team readiness; Improve customer outcomes
Industry & Context.
Data-driven decision making
What They're Looking For.
Must Have
5+ years experience, Experience with core GTM tools, Experience with enablement tools
Nice to Have
Experience with Salesforce, Experience with Gong, Experience with Gainsight, Experience with Skilljar, Experience with WorkRamp, Experience with Articulate, Experience with Outreach.io, Experience with LeanData
What You'll Do.
Design enablement strategy
Execute enablement strategy
Conduct needs assessments
Drive performance through insights
Measure enablement effectiveness
Improve enablement programs
Leverage Gainsight for coaching
Champion AI integration
Champion automation integration
Evaluate emerging tooling
Create enablement content
Curate enablement content
Maintain enablement content
Deliver training sessions
Facilitate training sessions
Reinforce core skills
Collaborate with stakeholders
Resolve customer escalations
Maintain message consistency
Lead enablement initiatives
Develop project plans
Inform improvement strategies
Flag at-risk accounts
How You'll Work.
Team & Collaboration
CX leadership; Marketing; Product management; Customer success; Product; Marketing; Sales; CX Leadership
Communication Scope
Facilitation; Executive presence
Process & Methodology
Project management, Organizational skills
Full Job Description
Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come Do The Best Work Of Your Life At Boulevard. We are seeking a dynamic and experienced Revenue Enablement Manager to join our team. The Revenue Enablement Manager will play a crucial role in equipping our sales and specifically our customer experience (CX) teams with the knowledge, tools, and resources they need to drive revenue growth and deliver exceptional customer outcomes. This role will collaborate closely with CX leadership, marketing, product management, and customer success to develop and implement effective sales enablement strategies and initiatives. As well as onboard new hires across the revenue organization on our sales tactics and tools. What You’ll Do Here: Design & Execute Enablement Strategy: Develop and implement a comprehensive enablement strategy to
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