ReturnsLead

Kering Eyewear, part of the global Luxury group Kering, is the most relevant player in the Luxury Eyewear market segment. We design, develop, manufacture, and distribute eyewear that blends creativity, innovation, and quality. Our portfolio spans a wide range of iconic brands including Gucci, Cartier, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Valentino, Chloé, Alaïa, Montblanc, Dunhill, Puma, and our proprietary brands LINDBERG, Maui Jim, and Zeal Optics. By combining industry expertise with a commitment to sustainability, we help our brands redefine design and craft eyewear that captivates consumers worldwide. At Maui Jim, you can expect, a unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation. We offer an inclusive, collaborative and “high touch” work environment that values the members of our ‘Ohana. We work hard to develop our leaders who in turn develop their team members to reach their full potential, and we are committed to building a team that focuses on solid customer service. If you would like to be part of an amazing adventure that is Maui Jim, check our current job openings and browse the site to learn more about our culture, benefits , and our Maui Jim 'Ohana! Aloha~ **The major function of this position is:** Act as a resource to team members by coaching, monitoring & fielding questions. Manage return department product and process workflow. Communicate effectively with external departments on return and returned product status. **Shift** : Monday-Friday 8:30AM-5:00PM **Pay** : $21.50/Hour ## **The primary responsibilities and essential duties of this position are:** * Provide team leadership by being a role model for performance and morale. Work with Aloha. * Provide team support as the first line of contact for employee inquiries, questions, and concerns. Communicate and escalate issues to the supervisor, as appropriate. * Review completed returned product and orders against department qu