U-Haul International

RetirementTransitionProgramManager

Phoenix, Arizona, United States; United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Retirement Transition Program Manager at U-Haul International. Skills: Program management, Retirement benefits, Financial wellness, Communication. Administer retiree health reimbursement benefit. Administer life policies”

Industry & Context.

Problems you'll solve

Problem-solving; Adoration for problem solving

Eligibility Requirements

Must complete all interviews and assessments independently and without the use of artificial intelligence tools, Use of AI throughout the application and recruiting process may result in removal from consideration, Fully on-site in Phoenix, Arizona, Expected to work everyday in the office Monday through Friday during regular business hours, at the Corporate Headquarters in Phoenix, Arizona, Ability and willingness to work overtime, when needed, U-Haul will not hire or re-hire individuals who use nicotine products in specific states

What They're Looking For.

Must Have

Professional decorum and trustworthiness, Proven success on program management, A keen understanding of Medicare and Social Security benefits, Approachability, Humility, Can-do attitude, Excellent written and verbal communication, Genuine compassion for people and financial wellness, Organized self-starter, Innovative, Creative, Ability to thrive in an independent work environment with minimal monitoring, Adoration for problem solving, Curiosity and willingness to learn and explore new ideas, A work ethic, Ability to work in a collaborative team environment, Ability to work independently, Enjoyment of a corporate office environment, Accuracy oriented mindset, Ability to follow directions, Comfortable with public speaking, Comfortable with video recording, Computer skills, Ability to use software such as Word, Excel, PowerPoint, and Outlook, Ability to be punctual to a work schedule, Ability to be punctual to routine tasks, Ability and willingness to work overtime

Nice to Have

Social Security knowledge, Medicare knowledge, Budgeting knowledge, Willing and capable to learn and become the topic expert, At least 3 years of related industry experience - Investment, Insurance, Retirement, or Human Resources

What You'll Do.

Administer retiree health reimbursement benefit

Administer life policies

Provide guidance on Medicare benefits

Provide guidance on Social Security benefits

Assist team members on personal finance budget

Assist team members on retirement planning

Handle inbound/outbound calls

Handle inbound/outbound e-mails

Create educational courses

Create video presentations

Create benefit marketing materials

Conduct in-person presentations

Provide one-on-one coaching

Provide personalized coaching

Maintain knowledge of company benefits

Perform cross functional tasks

Perform administrative work

Maintain high accuracy on recordkeeping

Maintain high accuracy on organization

Maintain high levels of confidentiality

Maintain high levels of integrity

Provide backup support

Perform related tasks

How You'll Work.

Team & Collaboration

Coordinate with other team members; Collaborate with other team members; Coordinate with other departments; Collaborate with other departments; Work in a collaborative team environment

Communication Scope

Excellent written communication; Excellent verbal communication; Public speaking; Video recording

Process & Methodology

Program management

Full Job Description

**Location:** 2727 N Central Ave, Phoenix, Arizona 85004 United States of America _To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach._ **This position is fully on-site in Phoenix, Arizona.** U-Haul International is seeking a goal-oriented individual to join an enthusiastic, high-energy, problem-solving team in assisting our internal team members as they transition to retirement. Candidate should have a passion for educating a diverse team member population about their retirement tools and benefits. ** _Job responsibilities:_**__ * Effectively and accurately administer the retiree health reimbursement benefit and life policies. * Provide in-depth guidance on Medicare and Social Security benefits. * Work with SmartDollar team and assist team members on personal finance budget & retirement planning. * Handle inbound/outbound calls and e-mails. * Produce and present webinars, educational courses, video presentations and other benefit marketing materials. * Conduct in-person presentations and provide one-on-one, private personalized coaching to those planning retirement or struggling with debt. * Maintain knowledge of company benefits, including Medical, Financial Wellness, 401(k) and ESOP, and understand how these benefits coordinate with Medicare and Social Security. * Perform cross functional tasks in a highly dynamic environment. * Coordinate and collaborate with other team members and departments. * Perform both complex and routine administrative work in a timely manner. * Maintain high accuracy on recordkeeping and organization. * Maintain high levels of confi

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