Company
Retail
RetailTrade&StoreOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“Retail Trade & Store Operations. Skills: Retail operations, Pharmacy workflows, Scenario design, Evaluation rubrics. Design retail trade and store operations scenarios in. Adapt structured evaluation rubrics to assess operational decision-making”
What You'll Achieve.
Improve AI understanding of store operations; Improve AI understanding of customer interactions
Industry & Context.
Problem-solving; Operational problem-solving
What They're Looking For.
Must Have
Native-level proficiency in Nepali, Professional proficiency in English, Minimum 5+ years of experience in retail, store operations, pharmacy operations, commercial management, or retail loss prevention, Background in roles such as store management, retail supervision, pharmacy operations, customer experience management, fraud prevention, or multi-branch retail coordination, Understanding of retail workflows, inventory systems, customer service processes, and compliance standards in Indian retail environments, Ability to translate real-world retail experience into structured, analytical, scenario-based content, Problem-solving skills, Communication skills, Attention to operational detail
What You'll Do.
Design retail trade and store operations scenarios in
Adapt structured evaluation rubrics to assess operational decision-making
Assess customer interaction quality
Assess compliance adherence
Assess retail problem-solving tasks
Review AI-generated outputs for factual accuracy
Review AI-generated outputs for policy compliance
Review AI-generated outputs for customer service effectiveness
Review AI-generated outputs for operational realism
Review human-generated outputs for factual accuracy
Review human-generated outputs for policy compliance
Review human-generated outputs for customer service effectiveness
Review human-generated outputs for operational realism
Contribute to the development of “gold standard” solutions
Ensure scenarios reflect real-world retail workflows
Ensure scenarios reflect customer experience standards
Ensure scenarios reflect operational procedures across diverse store
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor management; Stakeholder management
Full Job Description
## Accountabilities Design realistic retail trade and store operations scenarios in Nepali or English based on Indian retail environments, including customer service issues, inventory management, store supervision, pharmacy workflows, and multi-branch coordination. Adapt structured evaluation rubrics to assess operational decision-making, customer interaction quality, compliance adherence, and retail problem-solving tasks. Review AI-generated and human-generated outputs for factual accuracy, policy compliance, customer service effectiveness, and operational realism. Contribute to the development of “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and store operations. Ensure scenarios reflect real-world retail workflows, customer experience standards, and operational procedures across diverse store formats. Requirements: Native-level proficiency in Nepali with strong professional proficiency in English. Minimum 5+ years of experience in retail, store operations, pharmacy operations, commercial management, or retail loss prevention. Background in roles such as store management, retail supervision, pharmacy operations, customer experience management, fraud prevention, or multi-branch retail coordination. Strong understanding of retail workflows, inventory systems, customer service processes, and compliance standards in Indian retail environments. Ability to translate real-world retail experience into structured, analytical, scenario-based content. Strong problem-solving, communication, and attention to operational detail. Benefits: Flexible independent contractor arrangement with full control over working schedule. Remote collaboration with no fixed hours or mandatory check-ins. Competitive compensation with reliable and timely payments. Opportunity to contribute to advanced AI systems applied to real-world retail and commercial environments. Exposure to diverse projects across retail, pharmacy, and multi-store operations. Collaborat
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