Charlie's Produce
Wholesale
RetailSupportSpecialist
“Retail Support Specialist at Charlie's Produce. Skills: Customer service, Order processing, Sales support. Manage customer orders, changes, cancellations, and credits. Contact assigned customers to collect orders”
Industry & Context.
Problem-solving mindset; Escalate issues appropriately
Safety-sensitive position
What They're Looking For.
Must Have
High school diploma or GED, Reliable attendance and punctuality
Nice to Have
Retail, wholesale, or produce industry experience, Experience in order entry, customer support, or sales support, Experience with inventory or order management systems
What You'll Do.
Manage customer orders
Contact assigned customers to collect orders
Respond to customer inquiries
Provide product and pricing information
Process order adjustments and credits
Communicate updates and customer needs to sales team
Assist with order placement
Monitor inventory and product quality
Stay current on produce items
seasonal availability
Use internal systems to track orders
Support customer service
Assist with administrative tasks
Assist with special projects
How You'll Work.
Team & Collaboration
Work with customers; Work with sales reps; Work with operations; Partner with sales; Partner with operations
Communication Scope
Clear communication; Professional communication
Applying for this Retail Support Specialist role?
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