Sunnyside*
cannabis
RetailStoreSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Store Supervisor at Sunnyside*. Skills: Customer service, Team leadership, Cannabis product knowledge. Perform store opening procedures. Perform store closing procedures”
What You'll Achieve.
Drive sales goals
Industry & Context.
Problem solving
Lift up to 50 pounds, Carry up to 50 pounds, Balance up to 50 pounds, Lift 100 pounds with assistance, Carry 100 pounds with assistance, Balance 100 pounds with assistance, Walk for extended periods, Stand for extended periods
What They're Looking For.
Must Have
High School Diploma or equivalent, 3 - 5 years’ experience in customer service, 1+ year experience leading or mentoring, Must be 21 years of age or older
Nice to Have
cannabis experience preferred
What You'll Do.
Perform store opening procedures
Perform store closing procedures
Facilitate training of Wellness Advisors
Onboard Wellness Advisors
Coach on selling techniques
Coach on cross-selling techniques
Respond to employee questions
Respond to employee concerns
Respond to employee suggestions
Communicate team resource requirements
Provide real-time coaching
Provide feedback for performance
Document employee relations issues
Escalate employee relations issues
Direct workflow of the team
Create morning rosters
Delegate daily responsibilities
Ensure team accountability
Manage escalated customer concerns
Respond to product questions
Investigate cash discrepancies
Investigate POS discrepancies
Investigate product discrepancies
Escalate discrepancies
Troubleshoot technical issues
Troubleshoot POS system glitches
Verify inventory counts
Reconcile discrepancies
Maintain inventory of marketing assets
Ensure clean environment
Ensure safe environment
How You'll Work.
Team & Collaboration
Work with management
Communication Scope
Persuasive skills
Full Job Description
COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help t
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