Sunnyside*
Retail
RetailStoreSupervisor
“Retail Store Supervisor at Sunnyside*. Skills: Customer service, Team leadership, Cannabis product knowledge. Perform store opening procedures. Perform store closing procedures”
What You'll Achieve.
Drive sales goals
Industry & Context.
Decision making; Problem solving; Active listening
Lift up to 50 pounds, Carry up to 50 pounds, Balance up to 50 pounds, Walk for extended periods, Stand for extended periods
What They're Looking For.
Must Have
High School Diploma or equivalent, 3 - 5 years customer service, 1+ year leading or mentoring, 21 years of age or older
Nice to Have
Cannabis experience preferred
What You'll Do.
Perform store opening procedures
Perform store closing procedures
Facilitate training and onboarding
Coach on selling techniques
Respond to employee questions
Communicate team resource requirements
Provide real-time coaching
Provide feedback for performance
Document employee relations issues
Escalate employee relations issues
Direct workflow of the team
Create morning rosters
Delegate daily responsibilities
Ensure team accountability
Manage escalated customer concerns
Respond to product questions
Investigate cash discrepancies
Investigate POS discrepancies
Investigate product discrepancies
Escalate discrepancies
Troubleshoot technical issues
Troubleshoot POS system glitches
Verify inventory counts
Reconcile discrepancies
Maintain inventory of marketing assets
Ensure clean environment
Ensure safe environment
How You'll Work.
Team & Collaboration
Cross-functional teams
Applying for this Retail Store Supervisor role?
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ANONYMOUS · UNFILTERED
What do employees actually say about Sunnyside*?
Real rants from real employees. Read before you apply.