Sunnyside*

cannabis

RetailStoreSupervisor

$45–65k ~AI est. Fall River, Massachusetts, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Retail Store Supervisor at Sunnyside*. Skills: Customer service, Team leadership, Cannabis product knowledge. Perform store opening procedures. Perform store closing procedures”

What You'll Achieve.

Drive sales goals

Industry & Context.

cannabis
Problems you'll solve

Problem solving

Eligibility Requirements

Lift up to 50 pounds, Carry up to 50 pounds, Balance up to 50 pounds, Lift 100 pounds with assistance, Carry 100 pounds with assistance, Balance 100 pounds with assistance, Walk for extended periods, Stand for extended periods

What They're Looking For.

Must Have

High School Diploma or equivalent, 3 - 5 years’ experience in customer service, 1+ year experience leading or mentoring, Must be 21 years of age or older

Nice to Have

cannabis experience preferred

What You'll Do.

Perform store opening procedures

Perform store closing procedures

Facilitate training of Wellness Advisors

Onboard Wellness Advisors

Coach on selling techniques

Coach on cross-selling techniques

Respond to employee questions

Respond to employee concerns

Respond to employee suggestions

Communicate team resource requirements

Provide real-time coaching

Provide feedback for performance

Document employee relations issues

Escalate employee relations issues

Direct workflow of the team

Create morning rosters

Delegate daily responsibilities

Ensure team accountability

Manage escalated customer concerns

Respond to product questions

Investigate cash discrepancies

Investigate POS discrepancies

Investigate product discrepancies

Escalate discrepancies

Troubleshoot technical issues

Troubleshoot POS system glitches

Verify inventory counts

Reconcile discrepancies

Maintain inventory of marketing assets

Ensure clean environment

Ensure safe environment

How You'll Work.

Team & Collaboration

Work with management

Communication Scope

Persuasive skills

Full Job Description

COMPANY OVERVIEW Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism. If you’re interested in joining our mission, click the below links to join our team today! MISSION STATEMENT At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to. JOB SUMMARY The Sunnyside* Retail Store Supervisor will support day-to-day operations of the dispensary in accordance with state law and Company standards. This position will help t

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