RetailStoreManager

**Who We Are:** Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. **JOB MISSION** Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction. ****MAJOR ACCOUNTABILITIES**** * Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model * Make the store your own! Set its strategic direction to reach sales and budget goals * Hire awesome people to work with you and take ownership of their growth and development * Think outside the box to boost store traffic and hit financial marks * Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly * Keep your store looking fresh by upholding visual merchandising standards * Coordinate volunteer opportunities to build our brand within the communities we serve * Analyze market trends in tandem with District Manager to effectively drive sales * Maintain positive employee relations and open lines of communication throughout store * Communicate with District Manager on coaching strategy and conflict resolution * Conduct regular employee performance reviews to keep your team top notch * Promote and follow safety protocols ****REQUIREMENTS FOR SUCCESS**** * Must be 18 years of age or older. * 3-6 years’ store management experience (some stores in high volume areas may require more) * B.A. in Business Administration or related field preferred * Proficiency with POS systems and