Movado Group
watch
RetailStoreManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Retail Store Manager at Movado Group. Skills: Achieve financial objectives, Set sales goals, Analyze store performance, Recruit, hire, train, evaluate and counsel store employees, Provide exceptional customer service, Communicate, implement and manage store marketing and merchandising programs, Execute and monitor loss prevention and shrink programs, Oversee all store operational issues and administrative duties. Achieve financial objectives for the store—this includes meeting or exceeding store”
Industry & Context.
Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction
Open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible Schedule)
What They're Looking For.
Must Have
at least 3 years of experience as a Retail Manager, Solid sales background, Open availability and flexibility to work according to needs of the business, business acumen—use of business analytics, Superior skills in managing employees with an ability to develop and mentor as it relates to sales performance, Excellent interpersonal and communication skills, Proven ability to build a culture focused on success and teamwork, Intermediate computer skills
Nice to Have
preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail
What You'll Do.
Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met
Set sales goals for all store associates and monitor their performance against these goals
Analyze store performance through the use of business analytics and implement programs to enhance store performance
evaluate and counsel store employees to ensure peak performance
organize and assign employees as well as follow up on their work results to maximize store performance
Maintain and enhance the performance of the staff through continuous training and coaching
Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices
Regularly conduct performance evaluations and communicate the appropriate employee improvement plans
Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction
Ensure that all store employees maintain the store in accordance with company standards
Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service
Conduct regular store meetings to keep staff informed of all store and corporate issues
implement and manage store marketing and merchandising programs
Execute and monitor loss prevention and shrink programs in accordance with corporate policies
Oversee all store operational issues and administrative duties and ensure the timely opening and closing of the store
Maintain the stability
security and reputation of the store by complying with corporate
legal and security requirements
Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store
How You'll Work.
Team & Collaboration
Proven ability to build a culture focused on success and teamwork; Regularly communicate and coordinate with the appropriate corporate personnel in operations of the store
Communication Scope
Excellent interpersonal and communication skills
Full Job Description
At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities for career advancement. We invite you to come share in our success. Our people are the corner stone of our business - we invite you to grow your career with us. We are currently seeking an inspiring, confident, and ambitious individual to join the Movado Company Store team as the Store Manager in Citadel, CA. **Roles and Responsibilities:** * Achieve financial objectives for the store—this includes meeting or exceeding store sales goals and ensuring that store expense budgets are met * Set sales goals for all store associates and monitor their performance against these goals * Analyze store performance through the use of business analytics and implement programs to enhance store performance * Recruit, hire, train, evaluate and counsel store employees to ensure peak performance * Schedule, organize and assign employees as well as follow up on their work results to maximize store performance * Maintain and enhance the performance of the staff through continuous training and coaching * Identify current and future customer requirements by establishing rapport with potential and actual customers and ensure that the store utilizes excellent CRM practices * Regularly conduct performance evaluations and communicate the appropriate employee improvement plans * Resolve customer issues or complaints in a timely manner and determine the optimal solutions that result in customer satisfaction * Ensure that all store employees maintain the store in accordance with company standards * Provide exceptional customer service and ensure that all employees within the store also provide exceptional
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