Frontier BU
RetailStoreManager
“Retail Store Manager at Frontier BU. Skills: Leadership, Management, Customer Service, Sales. Recruit, hire and train employees. Develop, manage and assign tasks”
What You'll Achieve.
Maximize sales and net profits.; Ensure the site is clean, adequately stocked, organize and well kept based on Company standards.; Maximize customer service and maintain site image.; Meet Company standards for customer service, site image and marketing execution.; Promote safety awareness.
Industry & Context.
Resolve customer complaints in a timely, professional manner.; Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.; Budget and forecast P&L lines, as well as understand and manage merchandise margins.; Perform all other financial analysis necessary to maximize sales and net profits.
Perform other duties as assigned or delegated by his/her supervisor., Work outdoors in order to clean parking lots, gas pumps, take out garbage, etc., Work in a walk-in cooler and/or freezer., Work with a minimum of direction and supervision., Work as an effective manager, supervisor and leader.
What They're Looking For.
Must Have
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description., Ability to supervise and manage the functions listed in the CSR and ASM job description., Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc., A valid driver’s license and adequate transportation to/from bank and corporate management meetings., Ability to communicate (orally and in writing) in English.
Nice to Have
Experience in retail sales preferred., High School diploma or GED preferred.
What You'll Do.
hire and train employees
manage and assign tasks
Maintain a professional image
Implement non-discriminatory management skills
Develop positive relationships with suppliers
Promote excellent service
Resolve customer complaints
Promote a safe public image
Prepare performance appraisals
Train employees on customer service
Train employees on safety
Develop communication methods
Establish communication meetings
Evaluate and develop action plans
Organize and maintain site files
Manage and supervise employees for reports
Manage and supervise employees for stocking
Ensure employment posters are accessible
Analyze sales and expense information
Budget and forecast P&L lines
Safeguard and account for money
Perform financial analysis
How You'll Work.
Team & Collaboration
Maintain a professional and supportive image among subordinates and supervisor.; Establish periodic on-going communication meetings with all site employees and the Market Manager.
Communication Scope
Ability to communicate (orally and in writing) in English.
Process & Methodology
Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
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