Frontier BU
RetailStoreManager
“Retail Store Manager at Frontier BU. Skills: Leadership, Management, Customer Service, Sales. Recruit, hire and train positive, enthusiastic employees. Develop, manage and assign tasks appropriately”
What You'll Achieve.
Maximize sales and net profits; Ensure the site is clean, adequately stocked, organize and well kept based on Company standards; Maximize customer service and maintain site image; Meet Company standards for customer service, site image and marketing execution; Reach the desired objectives
Industry & Context.
Resolve customer complaints in a timely, professional manner; Analyze daily sales and expense information and take appropriate action
Work outside in order to clean parking lots, gas pumps, take out garbage, etc., Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer., Be exposed to occasional noise., Work with a minimum of direction and supervision., At all times work as an effective manager, supervisor and leader.
What They're Looking For.
Must Have
Experience to perform the essential duties, responsibilities and working in the conditions described below, Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description, Ability to supervise and manage the functions listed in the CSR and ASM job description, Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc., A valid driver’s license and adequate transportation to/from bank and corporate management meetings, Ability to communicate (orally and in writing) in English
Nice to Have
Experience in retail sales
What You'll Do.
hire and train positive
enthusiastic employees
manage and assign tasks appropriately
Maintain a professional and supportive image
Schedule employees within Company guidelines
Implement non-discriminatory related management skills
Develop positive and professional relationships with all suppliers
Promote excellent service and resolve customer complaints
Promote and ensure a safe
positive public image
Prepare on-going and timely performance appraisals
Train all employees ensuring that customer service
site image and marketing execution meet Company standards
Train all employees on safety procedures
Develop ways and means to ensure that all employees receive proper communication
Establish periodic on-going communication meetings
Evaluate and develop specific action plans
Organize and maintain all site files and manuals
Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely
Manage and supervise store employees to ensure that all merchandise is stocked
attractively displayed and priced correctly
Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees
Analyze daily sales and expense information
Budget and forecast P&L lines
Safeguard and account for all money received and disbursed
Perform all other financial analysis necessary
How You'll Work.
Team & Collaboration
Work with product team; Establish periodic on-going communication meetings with all site employees and the Market Manager
Communication Scope
Ability to communicate (orally and in writing) in English
Process & Methodology
Evaluate and develop specific action plans to address the needs of the site
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