dunnhumby
Retail
RetailServicesManager
“Retail Services Manager at dunnhumby. Skills: Customer Data Science, retail services transformation, innovation, technology, commercial strategy, Category Management. lead the transformation of our retail service offerings. design and launch new propositions that monetise Tesco capabilities and create scalable B2B offerings”
What You'll Achieve.
deliver sales and margin impact; shape long-term growth plans; create future-ready solutions for retailers and CPGs; create scalable B2B offerings; deliver transformative solutions that challenge the status quo; open new revenue streams and strengthen the sales pipeline; bring ideas to life quickly
Industry & Context.
thrives in ambiguity; navigate complex organisational structures; driving clarity, scalability, and measurable impact
What They're Looking For.
Must Have
retail practitioner with deep expertise in Category Management, proven ability to deliver sales and margin impact, Experience driving disruptive change and influencing senior stakeholders internally and externally, understanding of retailer economics and strategy, ability to shape long-term growth plans, resilient, self-driven leader who thrives in ambiguity, can navigate complex organisational structures
What You'll Do.
lead the transformation of our retail service offerings
design and launch new propositions that monetise Tesco capabilities and create scalable B2B offerings
build and articulate future-state retail service models aligned to emerging trends like AI and evolving retail ecosystems
take ownership of unstructured
ambiguous initiatives with undefined outcomes
and measurable impact
direct and motivate cross-functional teams of subject matter experts to deliver transformative solutions that challenge the status quo
identify and establish technology collaborations and plug-and-play solutions for Category Management and beyond
creating integrated ecosystems
develop compelling go-to-market strategies for new verticals
leveraging Tesco capabilities to open new revenue streams and strengthen the sales pipeline
conduct competitor benchmarking and market scans to identify emerging retail service models
ensuring dunnhumby stays ahead of industry trends
contribute to the design of a structured innovation framework with clear stages—ideation
and scale—to bring ideas to life quickly
How You'll Work.
Team & Collaboration
Inspire Teams: Direct and motivate cross-functional teams of subject matter experts; Forge Strategic Partnerships: Identify and establish technology collaborations
Communication Scope
articulate future-state retail service models
Process & Methodology
Lead Complex Projects: Take ownership of unstructured, ambiguous initiatives with undefined outcomes, driving clarity, scalability, and measurable impact.
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