Comcast
RetailServiceAssociate
“Retail Service Associate at Comcast. Skills: Customer Experience, Mobile Activation, Troubleshooting. Activate new devices. Guide customers through setup”
What You'll Achieve.
Drive results; Operational excellence
What They're Looking For.
Must Have
High School Diploma / GED
What You'll Do.
Guide customers through setup
Support activation of wearable devices
Educate customers on accessories
Demonstrate device features
Troubleshoot and resolve issues
Assist customers with transfers
Provide password resets
Activate and configure SIM
Process returns or exchanges
Assist with warranty claims
Ensure devices are clean
Fulfill on-demand deliveries
Provide demonstrations
Maintain visual standards
Inspect back-of-house inventory
Facilitate device swaps
Process equipment returns
How You'll Work.
Team & Collaboration
Win as a team through collaboration
Communication Scope
Communication
Applying for this Retail Service Associate role?
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ANONYMOUS · UNFILTERED
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