Comcast
media and technology
RetailServiceAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Retail Service Associate at Comcast. Skills: Customer Service, Inventory Management. Support store team for customer experience. Deliver great support to customers”
What You'll Achieve.
Deliver a best in class experience for customers; Drive results and growth
Industry & Context.
Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly, Regular, consistent and punctual attendance, Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
What They're Looking For.
Must Have
High School Diploma / GED, 0-2 Years Relevant Work Experience, Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly, Regular, consistent and punctual attendance, Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
What You'll Do.
Support store team for customer experience
Deliver great support to customers
Maintain accurate inventory
Ensure excited customers return
Work on straightforward tasks
Understand company products and services
Scan sales floor for accessibility
Greet customers during busiest moments
Demonstrate company technology
Inspect back of store for inventory
Assist with receiving inventory
Conduct weekly cycle count process
Suggest process improvements
Adjust to store management priorities
Own the customer experience
Be enthusiastic learners
Be an active part of NPS
Drive results and growth
Support a culture of inclusion
How You'll Work.
Team & Collaboration
Support the store team; Work with leadership team; Win as a team; Work together and be open to new ideas
Communication Scope
Communication
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures. **Job Description** **Core Responsibilities** * Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. * Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found. * Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return. * Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. * Helps the leadership tea
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