Comcast

Media and Technology

RetailServiceAssociate

$0–0k Bartlett, Tennessee, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Retail Service Associate at Comcast. Skills: Customer support, Sales floor operations. Support the store team. Deliver best in class customer experience”

What You'll Achieve.

Ensure customers return

Industry & Context.

Media and Technology
Eligibility Requirements

Carry and lift up to 25 pounds, Stand and move constantly, Work nights, Work weekends, Work variable schedules, Work overtime

What They're Looking For.

Must Have

Carry and lift up to 25 pound boxes, Stand and move about the store constantly, Work nights and weekends, Work variable schedule(s), Work overtime as necessary, Regular, consistent and punctual attendance

What You'll Do.

Support the store team

Deliver best in class customer experience

Provide support to customers

Maintain accurate inventory

Maintain clean stores

Maintain tight back of house spaces

Ensure customers return

Ensure counters are accessible

Ensure devices are accessible

Ensure accessories are accessible

Ensure walkways are accessible

Ensure counters are clean

Ensure devices are clean

Ensure accessories are clean

Ensure walkways are clean

Ensure counters are functioning

Ensure devices are functioning

Ensure accessories are functioning

Ensure walkways are functioning

Report exceptions to leadership

Greet customers during busiest moments

Connect customers to sales consultant

Demonstrate company technology

Check inventory in the back of the store

Inspect inventory in the back of the store

Ensure inventory is clean

Ensure inventory is secure

Ensure inventory is appropriately placed

Assist with receiving inventory

Stock the back of house

Conduct weekly cycle count process

Suggest process improvements

Adjust to store management priorities

Adapt to store management direction

Demonstrate professionalism

Demonstrate integrity

How You'll Work.

Team & Collaboration

Support store team; Work with leadership team

Communication Scope

Demonstrate technology

Full Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures. **Job Description** **Core Responsibilities** * Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. * Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found. * Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return. * Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. * Helps the leadership tea

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