Comcast
Media and Technology
RetailServiceAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Retail Service Associate at Comcast. Skills: Customer support, Sales floor operations. Support the store team. Deliver best in class customer experience”
What You'll Achieve.
Ensure customers return
Industry & Context.
Carry and lift up to 25 pounds, Stand and move constantly, Work nights, Work weekends, Work variable schedules, Work overtime
What They're Looking For.
Must Have
Carry and lift up to 25 pound boxes, Stand and move about the store constantly, Work nights and weekends, Work variable schedule(s), Work overtime as necessary, Regular, consistent and punctual attendance
What You'll Do.
Support the store team
Deliver best in class customer experience
Provide support to customers
Maintain accurate inventory
Maintain clean stores
Maintain tight back of house spaces
Ensure customers return
Ensure counters are accessible
Ensure devices are accessible
Ensure accessories are accessible
Ensure walkways are accessible
Ensure counters are clean
Ensure devices are clean
Ensure accessories are clean
Ensure walkways are clean
Ensure counters are functioning
Ensure devices are functioning
Ensure accessories are functioning
Ensure walkways are functioning
Report exceptions to leadership
Greet customers during busiest moments
Connect customers to sales consultant
Demonstrate company technology
Check inventory in the back of the store
Inspect inventory in the back of the store
Ensure inventory is clean
Ensure inventory is secure
Ensure inventory is appropriately placed
Assist with receiving inventory
Stock the back of house
Conduct weekly cycle count process
Suggest process improvements
Adjust to store management priorities
Adapt to store management direction
Demonstrate professionalism
Demonstrate integrity
How You'll Work.
Team & Collaboration
Support store team; Work with leadership team
Communication Scope
Demonstrate technology
Full Job Description
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. **Job Summary** Responsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures. **Job Description** **Core Responsibilities** * Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store. * Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning and reports to leadership when exceptions are found. * Greets customers during busiest moments, ensures they are connected to a sales consultant in a timely manner and is well prepared to demonstrate company technology to new customers to ensure they know the basics and encourage them to return. * Frequently checks and inspects the back of the store for clean, secure and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards. * Helps the leadership tea
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