RetailSeniorClientLead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro. Retail Senior Client Lead – Personalisation dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. dunnhumby employs nearly 2,500 experts across Europe, Asia, Africa, and the Americas, working with iconic brands including Tesco, Coca‑Cola, Nestlé, Unilever, and Metro. We’re looking for a retailer facing Senior Client Lead on a 12‑month fixed‑term contract, with a strong personalisation and activation focus who expects more from their career. It’s a chance to become a trusted partner and work hand in hand with Tesco’s Insight, Personalisation and Media teams. You’ll work in partnership with data scientists to develop a deep understanding of customer behaviour and continue to drive customer‑centricity and deliver business value to both Tesco and dunnhumby. What we expect from you Experience building strong client relationships and managing stakeholders, establishing trust with new and existing clients to become a true partner. Strong understanding of personalisation, loyalty or media proposition mechanics, and the levers retailers can use to drive customer relevance at speed and scale. Experience unlocking commercial value through more relevant and timely products, services or experie