Fabletics
RetailSalesLead
“Retail Sales Lead at Fabletics. Skills: Sales Lead, Customer Experience. Deliver an exceptional, best-in-class customer experience. Support Sales & Operations”
What You'll Achieve.
Meet/exceed individual & team performance goals; Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards; Achieve sales goals
Industry & Context.
Take initiative when an opportunity provides itself
Boxes can weigh 10-30 lbs, Flexibility in work hours, open to work evenings, weekends, and national holidays, Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders, Willing to work onsite and a flexible schedule including evenings, weekends, and holidays
What They're Looking For.
Must Have
1-year minimum of work experience within a retail environment, Ability to socially interact with Customers, Employees and Business Partners inside and outside of the store environment, Ability to work with large teams, Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment, Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself, Self-motivated, a good communicator with an innate ability to bring the best out in others, The ability to multi-task, set priorities and work well under pressure, Flexibility in work hours, open to work evenings, weekends, and national holidays, This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching and climbing ladders, Applicants must be 18 years of age or older
Nice to Have
Prior retail management experience, a plus
What You'll Do.
Deliver an exceptional
best-in-class customer experience
Support Sales & Operations
Leverage cutting-edge technology to create a seamless shopping journey between our website and retail stores
Embody our culture and values and providing insight to our Customers on how to Live their passion
Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics
and function of our product
Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects
Provides training and immediate feedback around our Customer Experience Playbook & other performance expectations
Communicate inventory and training needs to Store Manager to increase overall Customer experience
Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer’s purchase journey
Actively participate to provide and nourish feedback to Store Manager to continuously improve the business
Serve as a resource for general product knowledge to all customers and team members
Maintain personal sales and achieve sales goals
Maintain all safety and security standards and identify
communicate potential issues
Unpack boxes for inventory as required
How You'll Work.
Team & Collaboration
Collaborate with a driven Store Manager, dedicated supervisors, and a passionate team of associates; Inspire associates to meet/exceed individual & team performance goals; Actively participate to provide and nourish feedback to Store Manager to continuously improve the business; Serve as a resource for general product knowledge to all customers and team members
Communication Scope
Good communicator
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