Comcast
Media and Technology
RetailSalesConsultant
“Retail Sales Consultant at Comcast. Skills: Sales, Customer service, Product demonstration. Engage customers with enthusiasm. Demonstrate product features”
What You'll Achieve.
Meet or exceed sales targets; Enhance customer satisfaction
Industry & Context.
Problem Solving; Critical Thinking
Ability to carry/lift 25 pounds, Ability to move around store constantly, Flexible work schedule, Evenings, weekends, holidays
What They're Looking For.
Must Have
High School Diploma or equivalent, Adjusting to flexible work schedule, Regular, consistent, punctual attendance, Ability to carry/lift 25 pounds, Ability to move around store constantly
What You'll Do.
Engage customers with enthusiasm
Demonstrate product features
Explain product features
Provide outstanding customer service
Enhance customer satisfaction
Follow up with customers
Interpret account statements
Clarify account statements
Answer customer questions
Make changes to account data
Upgrade levels of service
Process general service requests
Act as brand ambassador
Promote Comcast/Xfinity products
Provide expert-level understanding of technology
Maintain detailed sales product knowledge
Maintain competitive information knowledge
Connect products to lifestyles
Adhere to retail operational policies
Adhere to retail operational procedures
Ensure professional store environment
How You'll Work.
Team & Collaboration
Win as a team; Work together; Open to new ideas
Communication Scope
Customer interactions
Applying for this Retail Sales Consultant role?
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