New Balance
RetailSalesAssociate(PT)
“Retail Sales Associate (PT) at New Balance. Skills: exemplary customer service, expert product knowledge, proper selling techniques. Provide customer service using proper selling techniques, product knowledge, and the GUEST service model. Greet and make customer contact”
What You'll Achieve.
ensure our retail stores operate smoothly; provide exemplary customer service; positively representing the New Balance brand
Industry & Context.
Solve any customer problems/answer any questions
Must be 18 years of age or older, Ability to: lift 4 lbs. lift maximum 8 lbs. kneel or squat move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of climb ladders climb and descend stairs frequently (depending on location)
What They're Looking For.
Must Have
Must be 18 years of age or older, customer service and verbal communication skills, Demonstrated ability to flourish in a team environment, Ability to quickly perform basic math, Willingness to work a flexible schedule that may include weekends and holidays, Ability to: lift 4 lbs. lift maximum 8 lbs. kneel or squat move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of climb ladders climb and descend stairs frequently (depending on location)
Nice to Have
Past retail experience preferred, but not necessary
What You'll Do.
Provide customer service using proper selling techniques
and the GUEST service model
Greet and make customer contact
Understand the customer's needs
Educate the customer on product features and benefits
Solve any customer problems/answer any questions
Transact the sale through suggestive selling
and effective closing
Correctly measure and fit customers with appropriate NB product
Inform customers about any promotions we have running
Keep the floor always looking its best – neat
Make sure items are labeled and price marked properly
Protect our products by greeting customers
attaching/detaching security tags
monitoring floor merchandise
reporting shrinkage and security violations
Follow safety regulations
including proper lifting procedures and timely reporting of all accidents and near misses
How You'll Work.
Team & Collaboration
Demonstrated ability to flourish in a team environment
Communication Scope
verbal communication skills
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