BJ's Wholesale Club
RetailSalesAssociatePartTime
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Sales Associate Part Time at BJ's Wholesale Club. Skills: Membership sales, Customer service, Sales pitching. Execute Acquisition 365. Renew BJ’s Loyatly Programs”
Industry & Context.
Resolve concerns; Deescalate concerns
Regular attendance, Predictable attendance, Full attendance
What They're Looking For.
Must Have
Prior customer service experience, Previous sales experience
Nice to Have
Results driven, Proven success in goal achievement, Basic math skills, Computer proficiency
What You'll Do.
Execute Acquisition 365
Renew BJ’s Loyatly Programs
Upgrade BJ’s Loyatly Programs
Cross-sell BJ’s Loyatly Programs
Process merchandise returns
Process merchandise exchanges
Process merchandise pick-ups
Handle general customer service inquiries
Provide excellent member service
Provide efficient member service
Support club policies
Support club procedures
Address member concerns
Escalate member concerns
Ensure safe environment
Ensure positive environment
Work together with collaboration
Work together with respect
Maintain friendly attitude
Maintain positive attitude
Deliver service excellence
Resolve member concerns
Deescalate member concerns
Address every member concern
Ensure safe member environment
Ensure positive member environment
Anticipate member needs
Deliver GOLD club standards
Deliver Grand opening look
Execute promotional plans
Maintain visible signage
Maintain accurate signage
Maintain organized club
Understand production reporting
Understand financial reporting
See connection between execution and business impact
Promote BJ’s value proposition
Pitch membership programs
Sell BJ’s membership products
Deliver superior customer service
Serve as first point-of-contact
Handle credit card applications
Handle general questions
Handle product look up
Follow tax exempt policies
Follow resale policies
Monitor membership renewals
Monitor tax-exempt status
Monitor resale status
Escalate issues to PIC
Escalate issues to MOD
Assist with BOPIC orders
Maintain club procedures
Work in other departments
How You'll Work.
Team & Collaboration
Work as a team; Collaboration and respect
Full Job Description
**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. **Team Members:** * Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. * We
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