BJ's Wholesale Club
RetailSalesAssociateFullTime
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Sales Associate Full Time at BJ's Wholesale Club. Skills: Membership sales, Customer service, Sales pitching. Execute acquisition 365. Renew BJ’s Loyalty Programs”
What You'll Achieve.
Drive toward goal achievement
Industry & Context.
Resolve concerns; Deescalate concerns
Regular full attendance
What They're Looking For.
Must Have
Prior front line customer service experience, Prior sales experience
Nice to Have
Basic math skills, Computer proficiency
What You'll Do.
Execute acquisition 365
Renew BJ’s Loyalty Programs
Upgrade BJ’s Loyalty Programs
Cross-sell BJ’s Loyalty Programs
Process merchandise returns
Process merchandise exchanges
Process merchandise pick-ups
Handle general customer service inquiries
Provide excellent member service
Provide efficient member service
Promote BJ’s value proposition
Pitch membership programs
Sell BJ’s membership products
Deliver superior customer service
Serve as first point-of-contact
Handle credit card applications
Handle general questions
Follow tax exempt policies
Monitor membership renewals
Monitor tax-exempt status
Monitor resale status
Resolve member concerns
Escalate issues to PIC
Escalate issues to MOD
Assist with BOPIC orders
Maintain club policies
Maintain club procedures
How You'll Work.
Team & Collaboration
Work as a team; Work with collaboration; Work with respect
Full Job Description
**A World-Class Team** BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. **Why You’ll Love Working at BJ’s** At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. **Here’s just some of what you can look forward to:** * **Weekly Pay:** Get paid every week so that you can manage your money on your terms. * **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.* * **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.* * **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* * **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).* * **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.* *Eligibility requirements vary by position. **Job Summary** Responsible for Executing Acquisition 365, renewing, upgrading, cross-selling BJ’s Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. **Team Members:** * Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance. * We
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