BJ's Wholesale Club
RetailSalesAssociateFullTime
“Retail Sales Associate Full Time at BJ's Wholesale Club. Skills: Membership sales, Customer service, Sales pitching. Execute acquisition 365. Renew BJ’s Loyalty Programs”
What You'll Achieve.
Drive toward goal achievement
Industry & Context.
Resolve concerns; Deescalate concerns
Regular full attendance
What They're Looking For.
Must Have
Prior front line customer service experience, Prior sales experience
Nice to Have
Basic math skills, Computer proficiency
What You'll Do.
Execute acquisition 365
Renew BJ’s Loyalty Programs
Upgrade BJ’s Loyalty Programs
Cross-sell BJ’s Loyalty Programs
Process merchandise returns
Process merchandise exchanges
Process merchandise pick-ups
Handle general customer service inquiries
Provide excellent member service
Provide efficient member service
Promote BJ’s value proposition
Pitch membership programs
Sell BJ’s membership products
Deliver superior customer service
Serve as first point-of-contact
Handle credit card applications
Handle general questions
Follow tax exempt policies
Monitor membership renewals
Monitor tax-exempt status
Monitor resale status
Resolve member concerns
Escalate issues to PIC
Escalate issues to MOD
Assist with BOPIC orders
Maintain club policies
Maintain club procedures
How You'll Work.
Team & Collaboration
Work as a team; Work with collaboration; Work with respect
Applying for this Retail Sales Associate Full Time role?
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