Saatva
Retail
RetailSalesAssociate
“Retail Sales Associate at Saatva. Skills: product benefits, customer inquiries, troubleshoot and resolve issues. Engage with customers and team members in person during scheduled shifts. Clearly communicate product benefits, address customer inquiries, and effectively troubleshoot and resolve issues”
What You'll Achieve.
thrilling our customers is at the heart of everything we do; be the most trusted, customer-focused brand in the industry; empowering customers to make informed decisions; building lasting relationships with those we serve and with each other; drive our success and redefine what it means to live well-rested; providing an immersive and elevated experience with our full range of mattresses; truly help others discover the power of a great night’s sleep; completing tasks with high-quality results
Industry & Context.
troubleshoot and resolve issues
Be available to work weekends and major retail holidays
What They're Looking For.
Must Have
1-2 years of retail sales or customer service experience
Nice to Have
1 year of telecommunications or call center experience
What You'll Do.
Engage with customers and team members in person during scheduled shifts
Clearly communicate product benefits
address customer inquiries
and effectively troubleshoot and resolve issues
Maintain timely and regular attendance as a key performance expectation during all scheduled shifts
Be available to work weekends and major retail holidays
Deliver a world-class experience to our customers
Become a product expert to confidently assist customers
Respond to customer inquiries and resolve both basic and complex issues via phone
and in-person interactions on the showroom floor as needed
How You'll Work.
Team & Collaboration
Engage with customers and team members in person during scheduled shifts; interpersonal abilities to build rapport effortlessly with customers and team members; Collaborative and supportive team environment
Communication Scope
Exceptional oral and written communication skills
Applying for this Retail Sales Associate role?
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