2020 Companies
RetailSalesAssociate
“Retail Sales Associate at 2020 Companies. Skills: Sales, Customer engagement, Retail operations. Work within your local retailer. Engage with consumers about NRG electricity and gas”
What You'll Achieve.
Meet or exceed personal sales goals on a monthly basis; Meet established monthly/weekly sales quota/goals; Customer/client satisfaction based on rejection percentage and substantiated complaints
Industry & Context.
Problem-solving skills
Must be available to work evenings, weekends and holidays as needed
What They're Looking For.
Must Have
Six (6) months prior sales, retail, telecom or marketing experience, Demonstrated knowledge of products and services, Excellent communications, presentation, interpersonal and problem-solving skills, Impeccable integrity and commitment to customer satisfaction, Ability to multi-task in a fast-paced, team environment, Must be available to work evenings, weekends and holidays as needed, Ability to maintain customer confidentiality
What You'll Do.
Work within your local retailer
Engage with consumers about NRG electricity and gas
Help customers in your community by lowering their energy costs
Learn how to uncover consumer desires and overcome objections
Foster professional relationships with customers and fellow employees
Welcome customers and politely offer solutions
Collaborate with your team to accomplish goals and celebrate success
Sell products and services in a retail store
and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean
functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
How You'll Work.
Team & Collaboration
Collaborate with your team to accomplish goals and celebrate success; Contribute to team effort by accomplishing related results as needed
Communication Scope
Excellent communications; Presentation skills
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