2020 Companies
Energy Sales
RetailSalesAssociate
“Retail Sales Associate at 2020 Companies. Skills: Sales, Customer engagement, Energy sales. Representing and promoting Reliant Energy services at retail. Engaging with customers”
What You'll Achieve.
Driving new enrollments; Meet or exceed personal sales goals on a monthly basis; Meet established monthly/weekly sales quota/goals; Customer/client satisfaction based on rejection percentage and substantiated complaints
Industry & Context.
Problem-solving skills
No door-to-door, cold calling, or telemarketing, Comfortable with physical task such as lifting, setup and teardown of events, Reliable transportation and willingness to travel to event locations, Flexible availability needed, including evenings, weekends, and holidays, Must be available to work evenings, weekends and holidays as needed
What They're Looking For.
Must Have
High school diploma or equivalent required, Six (6) months prior sales, retail, telecom or marketing experience, Demonstrated knowledge of products and services, Excellent communications, presentation, interpersonal and problem-solving skills, Impeccable integrity and commitment to customer satisfaction, Ability to multi-task in a fast-paced, team environment, Must be available to work evenings, weekends and holidays as needed, Ability to maintain customer confidentiality, experience in retail/event sales or event marketing, communication, interpersonal, and problem-solving skills, Ability to work as part of a team and independently, Comfortable with physical task such as lifting, setup and teardown of events, Reliable transportation and willingness to travel to event locations, Flexible availability needed, including evenings, weekends, and holidays
What You'll Do.
Representing and promoting Reliant Energy services at retail
Engaging with customers
Driving new enrollments
Promote Reliant electricity plans to consumers
Help customers lower energy costs in your community
Learn to identify needs and handle objections
Build relationships with customers and teammates
Work together to hit goals and celebrate wins
Sell products and services in a retail store
and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean
functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
How You'll Work.
Team & Collaboration
Build relationships with customers and teammates; Work together to hit goals and celebrate wins; Ability to work as part of a team and independently; Contribute to team effort by accomplishing related results as needed; Ability to multi-task in a fast-paced, team environment
Communication Scope
Excellent communications; Presentation skills; Interpersonal skills
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