Brilliant Earth
RetailSalesAssistant
“Retail Sales Assistant at Brilliant Earth. Skills: Sales, Customer service, Product knowledge. Assist customers in finding jewelry. Meet and exceed sales targets”
What You'll Achieve.
Exceed sales targets; Attain individual goals; Attain team goals; Attain revenue targets
Industry & Context.
Forward-thinking problem-solving
What They're Looking For.
Must Have
Full-time schedule including weekends
What You'll Do.
Assist customers in finding jewelry
Meet and exceed sales targets
Create personalized experiences
Guide customers through purchasing decisions
Greet and assist customers
Create memorable customer experiences
Respond to customer inquiries
Provide sales assistance via live chat
Provide sales assistance via phone
Develop product knowledge
Conduct post-sale appointments
Call customers to confirm appointments
Answer pre-appointment questions
Review customer feedback surveys
Review online reviews
Improve customer experience
Manage tasks using ERP system
Communicate cross-functionally using ERP system
Act as brand advocate
Share company mission
Maintain showroom appearance
Maintain showroom cleanliness
Maintain showroom organization
Execute merchandising guidelines
Serve as liaison for facilities maintenance
Troubleshoot maintenance issues
Perform minor repairs
Send product from distribution center
Receive product from distribution center
Send product to customers
Receive product from customers
Send product to vendors
Receive product from vendors
Maintain inventory organization
Enforce policies in waiting room
Ensure safe guest experience
Ensure pleasant guest experience
Ensure product security
How You'll Work.
Team & Collaboration
Communicate cross-functionally
Communication Scope
Live chat; Phone calls
Applying for this Retail Sales Assistant role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Brilliant Earth?
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