Goodwill
RetailProductionAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Production Associate at Goodwill. Skills: Production output, Merchandise preparation, Quality standards. Support efficient store operations. Prepare donated merchandise”
What You'll Achieve.
Meeting quota driven production expectations; Maintaining highest standards of quality; Maintaining accuracy; Maintaining safety; Ensuring merchandise is processed accurately; Ensuring merchandise is processed efficiently; Ensuring merchandise is ready for sales floor
Industry & Context.
Flexible schedule, Evenings, Weekends, Holidays
What They're Looking For.
Must Have
Ability to follow established production processes, Ability to work accurately in a quota-driven environment, Ability to remain focused while performing repetitive production tasks, Ability to stand, walk, bend, lift, and move items, Ability to work a flexible schedule
Nice to Have
High school diploma or equivalent preferred, Previous experience in retail, production, warehouse, or customer-facing roles, Previous experience working in quota-driven or manufacturing-style production environments, Experience working in fast-paced, high-volume environments, Prior nonprofit or mission-based retail experience, Experience using pricing tools, point-of-sale (POS) systems, or handling transactions, Experience with task-based, repetitive work requiring consistency, accuracy, and quality control, Bilingual language skills
What You'll Do.
Support efficient store operations
Prepare donated merchandise
Accurately sort merchandise
Prepare Softline merchandise
Prepare Hardline merchandise
Meet productivity expectations
Use approved pricing tools
Use point-of-sale (POS) systems
Ensure accurate pricing
Prepare merchandise to be shop-ready
Maintain organization
Support store readiness
Process merchandise accurately
Complete assigned production tasks
Support opening routines
Support closing routines
Assist with material movement
Coordinate between production
Follow all company policies
Follow safety guidelines
Follow operational procedures
Practice safe work behaviors
Use proper lifting techniques
Use equipment and tools
Report equipment concerns
Report quality issues
Follow production standards
Follow merchandise handling procedures
Perform other duties as assigned
Full Job Description
_**Job Location**_ Cookeville _**Job Summary:**_ The Retail Production Associate supports efficient store operations by preparing donated Softline and Hardline merchandise through accurate sorting, pricing, and production activities during assigned shifts. This role focuses on meeting quota driven production expectations while maintaining the highest standards of quality, accuracy, and safety, following established processes aligned with Goodwill’s mission of Changing Lives through Education, Training, and Employment. Under the direction of store management, this role focuses on consistent task completion and quality first production, supporting backroom and production operations to ensure merchandise is processed accurately, efficiently, and ready for the sales floor throughout the day, grounded in Goodwill’s values of Teamwork, Respect, Uprightness, and Empowerment. _**Job Description**_ **Essential Functions** ### _**Production & Merchandise Preparation**_ * Support the delivery of efficient, high‑quality production output during assigned shifts by helping maintain a clean, organized, and safe production environment. * Accurately sort, tag, price, and prepare donated Softline and Hardline merchandise according to established production and quality standards. * Work in a quota‑driven production environment, consistently meeting productivity expectations while maintaining quality as the top priority. * Use approved pricing tools or point‑of‑sale (POS) systems to ensure accurate and consistent pricing. * Prepare merchandise to be shop‑ready, ensuring accuracy, presentation, and compliance with established guidelines. * Maintain organization, cleanliness, and safety across all production and backroom areas to support efficient workflow. * Support store readiness by ensuring merchandise is processed accurately and available for timely placement on the sales floor. ### _**Production Operations & Daily Workflow**_ * Complete assigned production tasks to support overall
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