Hy-Vee
Retail
RetailProduct&PricingSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Retail Product & Pricing Specialist at Hy-Vee. Skills: product management software, pricing, inventory management, customer service. Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.”
What You'll Achieve.
overall profitability; minimize out of stocks and inventory; maximize sales and profits; timely presentation of products to the customer; reduced obsolete and discontinued inventory for quick sale; minimize excess inventory; reduce damage/unsaleable
Industry & Context.
solve practical variety of variables with limited interpret instructions
Must be physically able to exert up to 50 pounds of force (energy exerted) occasionally., Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision., Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions., This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines., Employment is contingent upon the successful completion of a pre employment drug screen.
What They're Looking For.
Must Have
basic math skills necessary, Over six months to one year of similar or related experience
What You'll Do.
Maintains the department standards for customer service
professional appearance and overall profitability.
Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.
Generates a friendly atmosphere by encouraging employees to greet and speak to providing prompt
and efficient service to customers and sets a good example.
efficient and friendly customer service by exhibiting caring
concern and patience in all customer interactions and treating customers as the most important people in the store.
Assists customers by: escorting them to the products they’re looking for
securing products that are out of reach
loading or unloading heavy items
making note of and passing along customer suggestions or requests
performing other tasks in every way possible to enhance the shopping experience.
Assists store management with gross profit analysis and other management reporting functions.
Ensures inventory information is accurate for monthly inventory.
Utilizes product management software to minimize out of stocks and inventory and maintains correct item parameters and signage to maximize sales and profits.
and RDA items are priced and signed correctly and sufficient quantities are ordered.
Maintains special buys to ensure accuracy of parameters in product management applications.
Performs inventory and pricing verification in accordance with Hy-Vee policy.
Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.
Ensures obsolete and discontinued inventory is reduced for quick sale.
Monitors excess inventory and works with store management to minimize.
Monitors and reports on damage/unsaleable and implements solutions to reduce them.
Edits and transmits replenishment and ad orders.
Ensures price changes and product information changes for all items are completed in a timely manner.
Assists department managers with questions concerning product management in their department.
Works with DSD vendors
checks in and balances vendor invoices.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
How You'll Work.
Team & Collaboration
Maintains a positive creates an atmosphere of friendliness and fun through flexibility and teamwork.; Works with upper management to determine product placement for new items and resets to ensure the timely presentation of products to the customer.; Assists department managers with questions concerning product management in their department.
Communication Scope
greeting and speaking to customers; providing prompt, courteous, and efficient service; making note of and passing along customer suggestions or requests; reporting on damage/unsaleable
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Retail Product & Pricing Specialist **Department:** Grocery **FLSA** : Non-Exempt ** _General Function_** : Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of HWH, Perishables, Store Operations and eCommerce Positions that Report to you: None ** _Primary Duties and Responsibilities_** : * Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. * Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. * Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner and makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loadi
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