Company
RetailPartsPro
Neural analysis suggests this role is
optimal for Mid candidates.
“Retail Parts Pro. Skills: Automotive parts experience, Sales ability, Customer service. Provide GAS2 selling experience. Achieve personal / store sales goals”
What You'll Achieve.
Service objectives
Industry & Context.
Advanced solution ability; Advanced project ability; Advanced product quality recommendation ability
Valid driver's license, Physical Demands
What They're Looking For.
Must Have
Working knowledge of automotive systems, diagnostic ability, Speak and write English, Ability to read and interpret documents, Understand and execute instructions, Successfully complete the Parts Knowledge Assessment, Use basic math accurately, Use Microsoft software effectively (Word, Excel required), organizational skills, Ability to work an assortment of days, evenings, and weekends
Nice to Have
ASE certification, Spanish
What You'll Do.
Provide GAS2 selling experience
Achieve personal / store sales goals
Ensure high standards of customer service
Ensure store appearance standards
Key holder responsibilities
How You'll Work.
Team & Collaboration
Build relationships with customers; Build relationships with peers; Build relationships with management
Communication Scope
Communicate effectively
Full Job Description
## **Job Description** What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time. Primary Responsibilities • Provide GAS2 selling experience for DIY customer visits and phone calls • Achieve personal / store sales goals and service objectives • Manage DIY services including battery installation, testing, wiper installs, etc. • Ensure high standards of customer service and store appearance standards • Key holder responsibilities (task assignment and completion, safety, open/close duties) Secondary Responsibilities • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot • Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors • Friendly communication • Ability to locate and stock parts • Safety knowledge and skills • Operating inventory systems and store equipment • Parts and automotive system knowledge skills • Operating POS and Parts lookup systems • Expert at testing and diagnostic equipment for DIY services • ASE P2 certified or ASE ready equivalent • Advanced solution, project and product quality recommendation ability • Advanced parts lookup and sourcing • Advanced selling skills for DIY Essential Job Skills Necessary for Success as a Retail Parts Pro • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc. • Speak and write
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