DICK'S Sporting Goods
RetailOperationsAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Operations Associate at DICK'S Sporting Goods. Greet teammates and customers. Proactively approach athletes to understand their needs”
What They're Looking For.
Must Have
Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively, Ability to work extended periods of time (up to 4 hours) standing or walking, Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform, Ability to perform repetitive motions for short periods of time (up to 2 hours continuously)
Nice to Have
Prior retail sales experience, Prior retail operations experience, Prior retail maintenance experience, Prior customer-focused experience
What You'll Do.
Greet teammates and customers
Proactively approach athletes to understand their needs
Support customer shopping experience
Process merchandise and product received at the store
Organize and maintain backroom
Ensure merchandise is easily accessible
Uphold company merchandising standards
Uphold company presentation standards
Assist with unloading of trucks
Fulfill company-defined customer experience
Complete all processes according to service level standards
Adhere to policies and procedures related to safety
Adhere to policies and procedures related to loss
Adhere to policies and procedures related to standard
Maintain confidentiality of Company information
Create an inclusive store environment
Support the team across the store
Perform other tasks as assigned by management
Full Job Description
At **DICK’S Sporting Goods** , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! **OVERVIEW:** **OVERVIEW:** Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes. * Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience. * Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures; the backroom is organized and maintained so that merchandise is easily accessible in partnership with the Freight Flow/Operations Lead. * Uphold company merchandising and presentation standards. * Assist with the unloading of trucks, processing of freight, execution of transfers, RTVS, claims, freight processing, etc. * Fulfill the company-defined customer experience by completing all processes according to our service level standards. * Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. * Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect. * Take an all-hands-on-deck approach to support the team across the store. * Perform other tasks as assigned by management. **TEAMMATE TRAITS:** Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while
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