Love, Bonito
Retail
RetailOperationsAssistantManager
“Retail Operations Assistant Manager at Love, Bonito. Skills: Retail Operations, Inventory Management, Vendor Relations, Team Training. Execute timely updates of Retail reports. Organize Retail trackers”
What You'll Achieve.
Improve team productivity; Deliver solutions that are efficient; Deliver solutions that are accurate; Deliver solutions aligned with company policies; Ensure strict adherence to administrative policies; Ensure strict adherence to standardized procedures; Successful execution and roll-out of projects; Successful execution and roll-out of milestones
Industry & Context.
Troubleshooting; Resolving customer grievances; Investigating inventory discrepancies
Store visits weekly or as needed
What They're Looking For.
Must Have
3 years experience in Customer Service or Retail Operations, Bachelor's Degree in any field, Intermediate Microsoft Excel and Powerpoint skills, Good communication and interpersonal skills, Numerate and tech-savvy, Meticulous with details, Meet deadlines, Excellent time management skills, Independent worker
Nice to Have
Leadership experience
What You'll Do.
Execute timely updates of Retail reports
Organize Retail trackers
Organize Retail documents
Coordinate procurement of monthly store supplies
Coordinate procurement of operational materials
Coordinate store events
Coordinate new store openings
Source vendor relations
Manage vendor relations
Oversee store facilities maintenance
Consolidate data results for Retail stores
Review data results for Retail stores
Recommend next steps based on operational knowledge
Recommend next steps based on customer feedback
Coordinate training across different functions
Ensure smooth communication for training
Ensure preparation for training
Conduct cashier training for staff
Conduct operational training for staff
Supervise retail employees
Deliver efficient solutions
Deliver accurate solutions
Deliver solutions aligned with company policies
Deliver operational information from HQ to retail teams
Drive operational excellence
Conduct monthly store audits
Ensure adherence to administrative policies
Ensure adherence to standardized procedures
Resolve customer grievances
Provide after systems support
Determine solutions by setting timelines
Manage production of new operational procedures
Manage execution of new operational procedures
Manage accuracy of new operational procedures
Collaborate with Global HQ team
Reinvent operational workflows
Optimize operational workflows
Develop short-term solutions for challenges
Develop long-term solutions for challenges
Ensure timely set up for inventory stocktake
Ensure proper set up for inventory stocktake
Ensure timely set up for sales events
Ensure proper set up for sales events
Coordinate with store leaders on cycle counts
Investigate inventory discrepancies
Resolve inventory discrepancies
Support planning of retail events
Support organisation of retail events
Support execution of retail events
How You'll Work.
Team & Collaboration
Area Manager; Global HQ team; Store leaders; Retail teams
Communication Scope
Interpersonal skills; Outgoing personality
Process & Methodology
Project execution, Milestone management
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