The University of Melbourne

RetailOfficer

$70–77k North Ryde, New South Wales, Australia FULL TIME
The Brief

“Retail Officer at The University of Melbourne. Skills: Sales, Customer service, Visual merchandising. Deliver friendly, proactive customer service. Drive sales”

What You'll Achieve.

Grow retail skills; Deliver outstanding retail experiences; Maximise sales

Industry & Context.

Problems you'll solve

Escalate complex issues

Eligibility Requirements

Working with Children Check

What They're Looking For.

Must Have

Experience in retail or customer service, Face-to-face sales experience, Upselling experience, Competency with POS systems, Secure cash handling, Accurate end-of-day reconciliation, Desktop applications proficiency, Accurate data entry, Business systems data entry, Inventory systems data entry, Eye for detail, Visual merchandising skills, Time management skills, Priority management skills, Following procedures, Sound judgement, Workplace health and safety knowledge, Basic loss-prevention principles

What You'll Do.

proactive customer service

Operate POS systems accurately

Perform end-of-shift reconciliations

Maintain attractive visual merchandising

Maintain stock presentation

Maintain stock replenishment

Support brand standards

Support commercial performance

Coordinate stock receiving

Coordinate stocktakes

Coordinate inventory records

Process online orders

Dispatch online orders

Escalate complex issues

How You'll Work.

Team & Collaboration

Support casual staff

Communication Scope

Customer service

Free ATS check

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