The University of Melbourne
RetailOfficer
“Retail Officer at The University of Melbourne. Skills: Sales, Customer service, Visual merchandising. Deliver friendly, proactive customer service. Drive sales”
What You'll Achieve.
Grow retail skills; Deliver outstanding retail experiences; Maximise sales
Industry & Context.
Escalate complex issues
Working with Children Check
What They're Looking For.
Must Have
Experience in retail or customer service, Face-to-face sales experience, Upselling experience, Competency with POS systems, Secure cash handling, Accurate end-of-day reconciliation, Desktop applications proficiency, Accurate data entry, Business systems data entry, Inventory systems data entry, Eye for detail, Visual merchandising skills, Time management skills, Priority management skills, Following procedures, Sound judgement, Workplace health and safety knowledge, Basic loss-prevention principles
What You'll Do.
proactive customer service
Operate POS systems accurately
Perform end-of-shift reconciliations
Maintain attractive visual merchandising
Maintain stock presentation
Maintain stock replenishment
Support brand standards
Support commercial performance
Coordinate stock receiving
Coordinate stocktakes
Coordinate inventory records
Process online orders
Dispatch online orders
Escalate complex issues
How You'll Work.
Team & Collaboration
Support casual staff
Communication Scope
Customer service
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