TJ Maxx

RetailLossPreventionCustomerServiceAssociateII

$0–0k Boardman, Ohio, United States FULL TIME
The Brief

“Retail Loss Prevention Customer Service Associate II at TJ Maxx. Skills: Customer service, Loss prevention. Act as a visual deterrent to prevent potential loss/dishonesty. Supports a positive customer shopping experience in the store”

Industry & Context.

Eligibility Requirements

Wear a complete Company approved uniform including a Body Worn Camera

What They're Looking For.

Must Have

Able to stand for long periods of time

What You'll Do.

Act as a visual deterrent to prevent potential loss/dishonesty

Supports a positive customer shopping experience in the store

Maintains a store partnership with store teams and loss prevention

Maintains a proper and professional stance in the designated area at the front of the store

Greet customers appropriately

demonstrate courtesy and respect

Establish and maintain a position at the front of the store or in a department

Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio

Observe and report any suspicious behavior or critical incidents to LP or store management

Perform a closing safety sweep of the store with a member of management

Document required incidents in AIIM Case Management

How You'll Work.

Team & Collaboration

Supports the District Loss Prevention Manager and Store Management; Maintains a store partnership with store teams and loss prevention

Communication Scope

verbal and written communication

Free ATS check

Applying for this Retail Loss Prevention Customer Service Associate II role?

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