HomeGoods
Retailkeyholdercoordinator
“Retail key holder coordinator at HomeGoods. Skills: Customer Service, Leadership, Operational Procedures, Problem Solving. Create a positive internal and external customer experience. Promote a culture of honesty and maintain confidentiality”
What You'll Achieve.
Supports and participates in shrink reduction goals and programs
Industry & Context.
Proven problem solving skills
open availability, including nights and weekends, Able to work a flexible schedule, including nights and weekends, Able to respond appropriately to changes in direction or unexpected situations, Able to act quickly under challenging circumstances
What They're Looking For.
Must Have
1 year retail, 6 months leadership experience
What You'll Do.
Create a positive internal and external customer experience
Promote a culture of honesty and maintain confidentiality
Act as Manager on Duty adhering to company policy and procedure
Ensure store team performs tasks and activities in accordance with store priorities as needed
Address immediate customer service issues and provide appropriate coaching to Associates
Exercise discretion regarding customer service policies to satisfy customers
Maintain accurate Associate coverage in service areas for a positive customer experience
Ensure Associates adhere to all operational procedures
Ensure opening/closing procedures are executed according to company guidelines
Communicate accurately and effectively with management and Associates when setting and addressing priorities
Provide progress updates
Provide and accept recognition and constructive feedback
recognition and coaching to Associates
Partner with Management on Associate training needs to increase effectiveness
Ensure adherence to all labor laws
Promote credit and loyalty programs
Support and participate in shrink reduction goals and programs
Promote safety awareness and maintain a safe environment
Other duties as assigned
How You'll Work.
Team & Collaboration
working effectively with peers and supervisors; Communicates accurately and effectively with management and Associates; Partners with Management on Associate training needs
Communication Scope
Superior communication and organizational skills
Process & Methodology
follow-up on multiple people/tasks
Applying for this Retail key holder coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about HomeGoods?
Real rants from real employees. Read before you apply.