Marshalls
Retail
RetailKeyCarrier
“Retail Key Carrier at Marshalls. Skills: Customer service, Leadership. Creates a positive customer experience. Acts as Manager on Duty”
What You'll Achieve.
Supports shrink reduction goals; Promotes safety awareness and maintains a safe environment
Industry & Context.
Proven problem solving skills
open availability, including nights and weekends
What They're Looking For.
Must Have
1 year retail, 6 months leadership experience, Able to work a flexible schedule, including nights and weekends, Knowledge of company standard software, systems, and procedures, Knowledge of merchandise flow in stores, Proven problem solving skills, Able to effectively coach, delegate, and follow-up on multiple people/tasks, Able to act quickly under challenging circumstances, Capable of multi-tasking, Superior communication and organizational skills with attention to detail
What You'll Do.
Creates a positive customer experience
Acts as Manager on Duty
Ensures store team performs tasks
Addresses customer service issues
Maintains Associate coverage
Ensures Associates adhere to procedures
Ensures opening/closing procedures
Communicates with management and Associates
recognition and coaching
Partners with Management on training
Ensures adherence to labor laws
Promotes credit and loyalty programs
Supports shrink reduction goals
Promotes safety awareness
How You'll Work.
Team & Collaboration
working effectively with peers and supervisors; Communicates accurately and effectively with management and Associates; Provides feedback, recognition and coaching to Associates; Partners with Management on Associate training needs
Communication Scope
Superior communication skills
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