DICK’S Sporting Goods
Retail
RetailGolfEquipmentSalesAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Retail Golf Equipment Sales Associate at DICK’S Sporting Goods. Skills: Sales, Customer service. Establish customer relationships. Gain customer trust”
What You'll Achieve.
Achieve store shrinkage goal; Increase store revenue; Increase store profitability
Industry & Context.
Creative solutions
What They're Looking For.
Must Have
Golf industry experience
Nice to Have
Golf fitting experience, Associate's degree in Golf industry, Technical diploma in Golf industry
What You'll Do.
Establish customer relationships
Offer customer assistance
Ascertain customer needs
Direct customers to services
Provide exceptional service
Provide creative solutions
Demonstrate equipment knowledge
Support store services sales
Educate customer on fittings
Educate customer on repairs
Make equipment recommendations
Make accessory recommendations
Assist in shrinkage goal
Handle display merchandise
Account for display merchandise
Participate in merchandise sets
Participate in replenishment
Participate in recovery processes
Participate in pricing execution
Participate in signing execution
Increase store revenue
Increase store profitability
Promote Company programs
Maintain confidentiality
Maintain cleanliness standards
Participate in cleanliness standards
Create inclusive environment
How You'll Work.
Team & Collaboration
Support the team
Full Job Description
At **DICK’S Sporting Goods** , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! **OVERVIEW:** **ROLE RESPONSIBILITIES:** SERVICES: * Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested. * Aides athletes by ascertaining their needs and directing them to the golf services area that most effectively meets their needs. * Ensures each customer receives exceptional service leading to maximized sales by finding the right products, providing creative solutions, and resulting in dramatically improved performance * Demonstrate knowledge of all vendors equipment including heads, shafts, and grips. * Support store services sales by educating the customer on the benefits of club fittings and club repair services available. * Make equipment and accessory recommendations tailored to the customer. OPERATIONS: * Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times. * Participate in merchandise sets, replenishment and recovery processes, pricing and signing execution, etc., to ensure that established presentation standards are met and maintained. * Increase store revenue and profitability through a proven process. OTHER * Promote Company programs including but not limited to, ScoreCard loyalty, product warranty, private label credit card enrollment, etc. * Adhere to established policies and procedures related to safety, loss prevention and standard operating
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