Malbon
Retail
RetailGeneralManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Retail General Manager at Malbon. Skills: Sales results, Customer experiences, Brand awareness, Community partnerships. Lead team. Inspire team”
What You'll Achieve.
Deliver elevated customer experiences; Drive sustained business growth; Drive traffic; Build brand awareness
Industry & Context.
Optimize performance; Data-driven decisions; Creative solutions
Lifting up to 50 lbs
What They're Looking For.
Must Have
5+ years retail management, Proven customer service, Proven sales leadership, Apparel retail experience, Premium client experiences, Community-driven mindset, Building relationships, Building networks, Leading from floor, Hands-on presence, Detail-oriented, Agile, Entrepreneurial, Balance strategy, Flawless execution, 18+ years of age
Nice to Have
Knowledge of golf, Passion for golf, Golf fundamental expertise, Golf cultural awareness
What You'll Do.
Deliver customer experiences
Drive business growth
Maintain operational excellence
Manage store presentation
Create authentic connections
Curate in-store activations
Curate community partnerships
Build brand awareness
Manage day-to-day operations
Deliver brand promise
How You'll Work.
Team & Collaboration
Develop talent; Drive team performance; Build relationships; Build networks; Collaborate openly; Build trust; Lift others up
Full Job Description
About Malbon Committed to golf's evolution, Malbon is a lifestyle brand revolutionizing the sport by weaving in the energy of fashion, music, art, and design. Founded in Los Angeles in 2017 by Stephen and Erica Malbon, the brand is rooted in a bold philosophy of self-expression and inclusivity. Its distinctive apparel and accessories set Malbon apart, guided by the power of collaboration and community. From global partnerships with Nike, adidas, and New Balance to ambassadors like PGA Champion Jason Day and LPGA standout Charley Hull, Malbon’s not just reshaping golf—they’re building a movement. About the Role Where retail meets culture: we’re looking for a General Manager to lead our Malbon boutique in Pinehurst, NC. This role is for a dynamic retail leader who thrives in fast-paced environments, brings energy to their team, and knows how to create unforgettable customer experiences. You’ll be responsible for driving sales, elevating operations, and making the store a cultural destination for both golf enthusiasts and fashion-forward communities. From product drops and visual storytelling to local activations and partnerships, you’ll keep the store fresh, relevant, and connected to the community. You’ll set the tone for the team, manage day-to-day operations with precision, and deliver on the brand promise of creativity, inclusivity, and excellence. This is a full-time, in-store position (five days per week). What You'll Do Lead, inspire, and develop a high-performing team that delivers elevated customer experiences. Own sales results and use KPIs (conversion, AOV, UPT) to drive sustained business growth. Maintain operational excellence: inventory management, scheduling, merchandising, and store presentation. Create authentic connections with customers, ensuring every interaction reflects Malbon’s values and culture. Curate in-store activations and community partnerships that drive traffic and build brand awareness. Represent Malbon as a cultural ambassador inside
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